PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Marty S.
Petlab responding quickly. Explained what happened and sent replacement product by express delivery. All in a friendly professional manner.
Response from PetLabCo.Jan 13, 2023
Hi Marty, Thank you for sharing your experience with us. We're thrilled that you find our customer care prompt and professional. Thank you for letting us help with your concern. Stay pawsome, PetLab Co.
Adalgita G.
Mi pequeño adamg le encantan sus premio y no mas molestias de patas 🐾 y sacudidas de cabeza
Response from PetLabCo.Jan 13, 2023
Hola Adalgita, Estamos encantados de saber que a su cachorro le encantan los masticables y que lo ayuda a lamerse las patas y sacudir la cabeza. Gracias por compartir la experiencia de tu cachorro. Todo lo mejor, PetLab Co.
Kurt
Quick response from customer support.
Response from PetLabCo.Jan 13, 2023
Hi Kurt, We're happy to know you had a pleasant experience with our customer support. Thank you for taking the time to share this with us. Stay pawsome, PetLab Co.
Melissa Ann. K.
The probiotic I got for my dogs actually worked!! Heartbreaking to see them chew on legs and sneeze. This stuff worked, thank you!!! Xena and Finn's mom.
Response from PetLabCo.Jan 12, 2023
Hi Melissa, Thank you so much for your amazing feedback. We're thrilled to know that the chews are working wonderfully for Xena and Finn! ❤️ We appreciate you sharing this with us. All the best, PetLab Co.
Peta J.
I had an issue with the website but when I made an enquiry this was sorted to my satisfaction.
Response from PetLabCo.Jan 12, 2023
Hi Peta, We're pleased to hear that you were satisfied with the resolution we provided. It's our pleasure to serve you and your furry friend's needs. Stay pawsome, PetLab Co.
Pam S.
My sweet Jade is 9 years old & she was having hip issues. My vet put her on Gabapentin but, she still had issues, I started giving her the joint supplement & it’s been about 6 months & she has no more issues. Running with no problems & she’s not taking Gabapentin any longer. Great product! Thank you!
Response from PetLabCo.Jan 10, 2023
Hi Pam, We're so happy to hear that our chews have helped Jade's mobility. Thank you for giving us an opportunity to help and for sharing this great news with us. ❤️ All the best, PetLab Co.
Woof W.
Ce produit ne vaut absolument rien. Mon berger de 64 lbs souffre d'allergie, . J'ai demandé conseil à ma vet. pour ce produit, elle m'a donné une réponse sans équivoque: Si j'ai de l'argent à perdre tu peux l'essayer mais ça ne vaut rien. J'ai essayé quand même et en fait tel que recommandé j'en donnais 3 par jour. J'ai perdu environ $120 pour 3 contenants. Vous pouvez avoir le même produit chez Walmart pour $9,60, 90 chew. Je ne comprend pas pourquoi des gens ont donné 5 stars.. JE NE RECOMMANDE PAS sinon acheté chez Walmart.
Response from PetLabCo.Jan 7, 2023
Bonjour, Nous sommes désolés d'apprendre que vous n'avez pas vu les résultats souhaités chez votre animal de compagnie. Nos clients voient généralement des résultats après 2 à 3 mois d'utilisation quotidienne continue. Pourriez-vous nous fournir un ID de commande ? Un représentant vous contactera bientôt. Pet Lab Co
Shelly B.
I didn’t receive my buds stuff I got hold of petlab and they were on it immediately thanks
Response from PetLabCo.Jan 7, 2023
Hi Shelly, Customer satisfaction is one of our top priorities and we are twice as happy that you're happy with your PetLab experience. Thanks for sharing this feedback! Stay pawsome, PetLab Co.
