PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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AMANDA
They have great customer service! I love the vitamin chews for digestion and skin. My dog hasn't been puking and hair is extra soft!
Response from PetLabCo.Jan 18, 2023
Hi Amanda, We're glad to know that you're seeing great results with our chews and that you're delighted with your customer service experience. Thanks for sharing your feedback! Stay pawsome, PetLab Co.
Michelle L.
The customer service at pet lab is excellent they seem to really care about your pet's health.
Response from PetLabCo.Jan 17, 2023
Hi Michelle, Thank you for the feedback! We are happy to hear that your experience has been excellent! Let us know if there is anything else that we can do for oyu to make your experience even better! PetLab Co
Matthew S.
Easy fast ordering
Response from PetLabCo.Jan 17, 2023
Hi Matthew, We're happy to know that you've had a pleasant experience while placing an order. Thanks for sharing your feedback! All the best, PetLab Co.
Mike
Fast, thorough response.
Response from PetLabCo.Jan 17, 2023
Hi Mike, We're glad to know that you are delighted with your customer service experience. We appreciate your feedback. All the best, PetLab Co.
Javier A.
EXELLENT SERVICE
Response from PetLabCo.Jan 17, 2023
Hi Javier, We are happy to hear that you are satisfied with our service. Thanks for your feedback! Stay pawsome, PetLab Co.
Albert S.
A number of times I tried to log on to my account and the site does not allow me to log on. I have gotten numerous emails on how to correct it, but nothing works. The products are grat and my dogs love them.The results are great as well..just account issues
Response from PetLabCo.Jan 17, 2023
Hello Albert, We are sorry to hear that you have been having issues getting into your account consistently. We'd like to speak with you further about this. We will have a representative reach out to you soon. PetLab Co
Sandra
Very happy with the products & especially the service I receive at pet lab. I will continue to purchase from them
Response from PetLabCo.Jan 15, 2023
Hi Sandra, We're pleased to hear that you are happy with our products and service. Thank you so much for your affirmative feedback. All the best, PetLab Co.
Thomas M.
I was able to speak to a real person, who had great command of the issues and answered by question completely and quickly.
Response from PetLabCo.Jan 13, 2023
Hi Thomas, Thank you for reaching out to us and letting us answer your questions. We appreciate you sharing your experience. Customer satisfaction is one of our top priorities! All the best, PetLab Co.
