Crystal S.
Helping my dogs.
Helping my dogs.
Response from PetLabCo.Mar 1, 2023
Hi Crystal, We're glad to know that our product is helping your dogs. Thank you for the feedback! All the best, PetLab Co.

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Crystal S.
Helping my dogs.
Response from PetLabCo.Mar 1, 2023
Hi Crystal, We're glad to know that our product is helping your dogs. Thank you for the feedback! All the best, PetLab Co.
Tethrujc
I was having delivery issues and mixed up order issues. Both of these issues were taken care of and exceeded my expectations. Thank you, Petlab.
Response from PetLabCo.Feb 28, 2023
Hi Tethrujc, We're so happy to hear you are satisfied with the way your issue has been handled. Your needs and your pet's health are our top priorities! Thank you so much for the feedback. Best regards, PetLab Co.
Lauren I.
Exceptional products and customer service! My labrador retriever, Maggie, enjoys Petlab Co. products. The chews have significantly helped her skin and coat with her itching, and licking from allergies. Additionally, GRETCHEN with customer service, provided exceptional service to me a few days ago. She was patient with me, kind, informative, knowledgeable of products/shipping/online orders. She was able to resolve my problem in a few minutes, and was a pleasure to speak with. I highly recommend these products and this company.
Response from PetLabCo.Feb 28, 2023
Hi Lauren, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to share your amazing words with our hard working team member who assisted you. Thank you for the awesome review! ❤️ Stay pawsome, PetLab Co.
Karl H.
My dog simply will not eat them. She does not like the smell or taste. Spit it out after trying. Order Number: 4954569572407
Response from PetLabCo.Feb 25, 2023
Hello Karl, We are sorry to hear that your pet didn't like the chews you purchased. We'd like to speak with you further. Could you provide us with an order ID? We'll have a representative reach out to you soon. PetLab Co
WALLACE
Definitely works on my 15 year old lab. Her teeth were yellow now they are white.
Response from PetLabCo.Feb 24, 2023
Hi Wallace, We're glad to know that our product is working well for your dog. Thank you so much for giving us an opportunity to help. All the best, PetLab Co.
Marc
Airey’s teeth look great and I know she has a healthier mouth
Response from PetLabCo.Feb 23, 2023
Hi Marc, Thanks for this wonderful news. We're delighted to know we get to be part of Airey's dental health journey! 💙 Stay pawsome, PetLab Co.
Dustin D.
This company is a sham. They sell their overpriced crap and then mess up your subscription and give you all sorts of trouble, can't even consistently send things out on time. I can't even get them to remove my credit card info from my profile that they have saved. There's no way to remove it manually, only add more, and contacting them hasn't worked either, the card info still shows up on their website. I do not recommend using this company until they get their act together. All I've done is waste over $70 in just two months. No good can come from a company that takes advantage of people just trying to care for their pets. Edit update to response: Order numbers were #4668288 and #4815590. As of right now you're also still storing my credit card information against my wishes.
Response from PetLabCo.Feb 22, 2023
Hello Dustin, We are sorry to hear that you had trouble with your subscription and your credit card. We are equally sorry to hear that you don't believe that we are a legitimate company. We can assure you that we are and that we would very much like to assist you with your concerns. Could you provide us with your Order ID? We'll have a representative reach out to you soon, PetLab Co
Beverly W.
Awesome products. Prompt,courteous and efficient response.
Response from PetLabCo.Feb 21, 2023
Hi Beverly, We really appreciate the time you spent letting us know how well we did. Our priority is always our customer service and product satisfaction, so we’re delighted to know that we’re getting it right! Kind regards, PetLab Co.