PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Michelle P.
We’ve been satisfied customers for over two years. Our dog receives the probiotic chew and the tooth powder. We are extreme satisfied with the effectiveness of both items.
Response from PetLabCo.Jun 19, 2026
Hi Michelle, Thank you so much for your kind words. We are so happy to hear you have seen the benefits for your dog. Thank you for allowing us to be a part of their wellness journey. Warm regards, PetLabCo.®
Kay G.
It's fine, however, STOP the orders now. I have a year's supply and my other requests aren't answered.
Response from PetLabCo.Jun 19, 2026
Hi Kay, We are thrilled to hear you are happy with our supplements. Did you know we offer a Customer Account Portal where you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Of course, we would be happy to take care of this for you. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
Customer Betty H.
Ordered two weeks ago and payment came out of my account and I still don’t have my product
Response from PetLabCo.Jun 19, 2026
Hi Betty, We are very sorry you have had this experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Karen C.
I never ordered your product to be sent every month yet every month you send me another jar of this shit that I don’t even use. I throw it in the garbage can. I’m tired of paying for your product that I do not use. Can you please stop sending me your product. Please stop sending me your product. Please stop sending me your product. Other.
Response from PetLabCo.Jun 18, 2026
Hi Karen, we're sorry for the frustration and inconvenience this has caused. We want to help resolve this for you immediately. We've sent you an email to further look into this for you, we're also available via phone and chat. We hope to hear back from you. Best regards, PetLabCo.®
Leslie P.
Love it!!! My dog takes the probiotic chews and it’s helping greatly he is very sensitive to most things makes him feel better.
Response from PetLabCo.Jun 18, 2026
Hi Leslie, we're so happy to hear your pup is loving the chews! Thank you for sharing your wonderful feedback. Please feel free to keep us posted on your pup’s progress, we're here for you and your pup! We're always happy to help. Best regards, PetLabCo.®
Debbie I.
The dental powder doesn't have the hopeful results. My other dog wont eat her food and have discontinued for her.
Response from PetLabCo.Jun 18, 2026
Hi Debbie, we're sorry to hear you didn't see the desired results. Supplements can take up to 90 days of consistent use to deliver their full benefits, we've sent you an email to further assist you. We're also available via phone and chat. We hope to hear back from you. Best regards, PetLabCo.®
Lori B.
company has provided great service thus far! pro bright works fairly well, my dogs teeth and gums look better than prior to use of pro bright but not totally white or tartar free. breath also improved but not eliminated.
Response from PetLabCo.Jun 18, 2026
Hi Lori, we are so happy to hear you've had a great experience! It's wonderful to hear about your dog's progress. We appreciate your feedback. Please feel free to share future updates and reach out with any questions! Best regards, PetLabCo.®
customer
Peewee isn't itching at ALL anymore
Response from PetLabCo.Jun 18, 2026
Hi there, we are so happy to hear this! Thank you for sharing your positive feedback with us. We're always here and happy to help so please don't hesitate to reach out with any questions or concerns. Best regards, PetLabCo.®
