PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Carol D.
The product does wonders for my dog’s allergies. It has really reduced the amount of looking used to do on his paws. It’s reasonably price, convenient and it comes on time every month.
Response from PetLabCo.Jun 20, 2026
Hi Carol, We are so happy to hear our product is making a difference for your dog! Thank you for your positive feedback regarding its convenience and timely delivery. Kind regards, PetLabCo.®
Kendra N.
My package keeps being delivered to the wrong place. It keeps being delivered to the RV park across the street from my house.
Response from PetLabCo.Jun 25, 2026
Hi Kendra, thank you for taking the time to leave this review. We're sorry to hear about these delivery issues and we're more than happy to take a further look into this. We've sent you an email to discuss this, we're also available via phone and chat. We look forward to hearing from you. Best regards, PetLabCo.®
Timmi
My dogs breat is slightly better but their teeth are no better in fact they look worse than they were.
Response from PetLabCo.Jun 24, 2026
Hi Timmi, thank you for taking the time to leave this feedback. We're sorry to hear you haven't seen the desired results. We're here to help, we've sent you an email to further assist you. We're also available via phone and chat. We look forward to hearing from you. Best regards, PetLabCo.®
Sue N.
Very easy to order or place a hold on autoship.
Response from PetLabCo.Jun 20, 2026
Hi Sue, We are glad you found ordering and subscription process easy. Thank you! Best regards, PetLabCo.®
Sharon R.
Prompt in delivery. Unfortunately need to cancel. Subscription due to financial situation. Please cancel subscription.
Response from PetLabCo.Jun 20, 2026
Hi Sharon, We appreciate your feedback. We understand your situation and can help with your subscription. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Kind regards, PetLabCo.®
Vicki S.
First of all taking these probiotics did NOTHING for any of our eight rescue dogs. Secondly, it took an act of Congress for you to stop shipping and billing them to us when we repeatedly requested you stop. You have other merchandise for sale and if you were to see to it that we were credited for the last two months, I would gladly ship you the probiotics back and give you a better review until that happens. I give you a very negative review.
Response from PetLabCo.Jun 24, 2026
Hi Vicki, we are sorry to hear about your experience and cancellation issues. We understand how frustrating this can be. We've sent you an email to resolve this for you. We hope to hear from you soon. We're also available via phone or chat. Best regards, PetLabCo.®
George
The product didn't work.
Response from PetLabCo.Jun 20, 2026
Hi George, We’re sorry to hear that you haven't seen the desired results. Supplements can take up to 90 days of consistent use to deliver their full benefits, though we understand every dog is unique. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Donna
Both my dogs got great physicals from their Dr. and both their teeth looks healthy and good, only thing is they do have a little tarter in their back teeth but over all we are happy with your products, Donna M Vallejo
Response from PetLabCo.Jun 19, 2026
Hi Donna! We are so happy to hear your dogs received great physicals from their vet! Thank you so much for sharing your experience and for being a part of our community. Warm regards, PetLabCo.®
