PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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JOCELYN B.
Thanksgiving🐓New York 2023
Response from PetLabCo.Nov 20, 2023
Hi Jocelyn, Definitely something to look forward to. 🙂 If there's any specific feedback about our product or service that you would like to share, please let us know. Thank you, PetLab Co.
John F.
Stand behind the product and delivery
Response from PetLabCo.Nov 19, 2023
Hi John, It's wonderful to hear that you had a positive experience here at PetLab Co. We appreciate your uplifting review and are grateful for the opportunity to have served you. All the best, PetLab Co.
John B.
I ordered one of your products, and when it was delivered the order was incomplete. I contacted them and they sent the missing item, and two weeks later, they doubled my order, and they charged me not once but three time with auto pay‼️‼️‼️‼️ Now I can’t get the auto pay to stop with my bank, they tell me the seller must stop it‼️‼️‼️‼️ DON’T BUY FROM THEM, IT’S A SCAM‼️‼️‼️‼️‼️‼️ SO FAR I’M OUT OVER $100.00‼️‼️ BUYER BEWARE ‼️‼️‼️‼️
Response from PetLabCo.Nov 17, 2023
Hello John, We are sorry to hear that you were charged for and received orders that you weren't expecting. We'd like to speak with you further about this. We will have a representative reach out to you soon. Sincerely, PetLab Co
Sinta
Saya tidak percaya Anda memiliki layanan yang sangat baik
Response from PetLabCo.Nov 16, 2023
Halo, Sinta! Kami sangat senang mengetahui bahwa kami dapat membantu Anda dengan kekhawatiran Anda dan bahwa kami dapat melampaui harapan Anda. Terima kasih! Semoga sukses selalu, PetLab Co.
JANELL C.
I bought the probiatic chews it helped my dog so much no more itching sneezing and he loves the beef lover bites
Response from PetLabCo.Nov 16, 2023
Hi Janell, Thanks so much for your wonderful feedback. We're so glad the chews helped your pup and that he enjoys our products. Your support means a lot! Stay pawsome, PetLab Co.
AB
I ordered two different products from Petlab Co and my dog had a reaction after giving him these chewables so I messaged the company and asked if this was a normal reaction. They responded back and said someone would be in contact with me soon. However no one ever contacted me or answered my questions. They cancelled my subscription and refunded my money. Poor customer service and I will not be ordering from them again.
Response from PetLabCo.Nov 14, 2023
Hello, We are sorry to hear that our team didn't reply back to you after your pet's experience with our products. We hope that they are doing better now. We would like to reach out to you and speak with you further about this. We will have a representative reach out to you soon. Sincerely, Jose PetLab Co
Sandra B.
You finally straightened out my account!
Response from PetLabCo.Nov 15, 2023
Hi Sandra, We're thrilled to know that we were able to address your concern. We're here to support you and your pet! Kind regards, PetLab Co.
Michael R.
I mean you just charged and sent the order nothing major but I did try to cancel and you offers 50% off next order and 20% after that if that's true then I appreciate it
Response from PetLabCo.Nov 14, 2023
Hello Michael, Thank you for reaching out to us. We would be happy to work with you on your subscription! We will have a representative reach out to you soon! Sincerely, PetLab Co
