PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Angelica
I RECEIVED MY ORDER ON TIME AND MY PETS LOVE THE FLAVOR
Response from PetLabCo.Dec 19, 2023
Hello Angelica, We're happy to hear that your dogs are enjoying our product. We're here to support you and your dogs' health journey. Thank you for the feedback! Bets regards, PetLab Co.
Eileen
Just wanted to extend my recent Vet Checkup with you! Because of a previous pet having severe dental issues, with not only Piranha teeth (that eventually needed to be pulled), etc. She passed a couple months after having several teeth extracted and a thorough dental cleaning (she was only 10 years old). I swore I would be diligent with my next pets’ dental health care. After 4-5 months passed, I got a new pup. That was a little over 4 years ago and immediately started her on your PetLab Dental Formula. In fact, I am on your auto-refill program and when I accumulate and extra bottle, give that to one or the other of my sons. (We all have the same breed dogs). Anyway, I took my dog (Peppa) in for her Booster shots and Wellness check up a week ago. The Vet, not once, not twice, but three times said how impressed he was with how healthy her teeth and gums were. No plaque buildup, what-so-ever! I told him how religious I was about using the PetLab Dental Formula in her water. He was impressed and said that was "Good to know…..because he’d heard a lot of different things". But here was the proof!! I was SO PROUD of Peppa and her healthy teeth and gums AND PetLab Dental Formula. I just had to share this. Eileen & Peppa
Response from PetLabCo.Dec 18, 2023
Hi Eileen, Thank you for sharing your fantastic experience! It's wonderful to hear that your vet was impressed with Peppa's dental health after using our product. We are so thankful to you for sharing your story, and we are truly grateful to have both you and Peppa in our pack. 🐾💙 All the best, PetLab Co.
Diane M.
Hi, the pro biotic Molly gets really works. She's chewing and itching less and less. Looks like it will be longer for the effect but, thats ok. I'm very satisfied. Thank you😁
Response from PetLabCo.Dec 17, 2023
Hi Diane, Thank you for your wonderful feedback. It's great that you're seeing positive changes and we're thrilled that you're satisfied with the progress. Stay pawsome, PetLab Co.
Roberta
It took several emails to get a response due to the whereabouts of my order for Probright, the algae powder to sprinkle onto dog food. They ultimately sent out a replacement order. I can not rate the effectiveness of the product but the customer service could use an update.
Response from PetLabCo.Dec 16, 2023
Hello Roberta, We are glad that you received your replacement order. We would like to speak with you further about your overall experience. We'll have a representative reach out to you soon. Sincerely, PetLab Co
Keith A.
I have had my nephew’s American Bully for the past month. She seems to have yeast in her ears and her paws. Constant licking and scratching. Unlike my other dogs, she likes the pet labs probiotic chews. I give her one twice a day. Unfortunately, it has had no effect on her problem. I continue to give them to her but I doubt they will help. I made an appointment with the vet.
Response from PetLabCo.Dec 15, 2023
Hello Keith, We are sorry to hear that you didn't see the desired results in your nephew's pet. Most of our customers say that they notice results after 2-3 months of continuous daily use. We'd like to speak with you further about this. Could you provide us with an order ID? We'll have a representative reach out to you soon. Sincerely, PetLab Co
Katya N.
Responded well and excellent customer service!
Response from PetLabCo.Dec 15, 2023
Hi Katya, Thank you for your wonderful feedback. Your kind words mean a lot to us! We're so glad we were able to assist you in the best way possible. Stay pawsome, PetLab Co.
Susan
The purchase was not good for my pet. They made her constipated.
Response from PetLabCo.Dec 14, 2023
Hi Susan, We're sorry to hear your pet had this experience. We never like it when our furry friends are not feeling their best. Please reach out to us at [email protected] for further assistance. Thank you and we'll be looking forward to hearing from you. Best regards, PetLab Co.
Eva
Always great customer service. Orders come quickly. No stress. I love this company.
Response from PetLabCo.Dec 14, 2023
Hi Eva, Thank you so much for your kind words! We're thrilled to hear that you love our service and products. Making your experience stress-free and enjoyable is always our goal. All the best, PetLab Co.
