PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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John G.
I been a customer for several months. The dogs get excited for their nightly chew snack and it agrees with their system.
Response from PetLabCo.May 3, 2024
Hello John, That's awesome to hear! We're so glad to know that our supplement has become a favorite for your dogs and that it's doing wonders with their digestion. Thank you for being a loyal customer. We're thrilled to be a part of your furry friends' routine! 💕 Stay pawsome, PetLab Co.
Rebecca
Good company, have always addressed any issues or questions in a timely manner.. My dog has show improvement in his mobility and mood since taking the joint supplements. Will continue to purchase!
Response from PetLabCo.May 3, 2024
Hey Rebecca, We're thrilled to hear about the positive changes your dog has experienced since starting our supplement! Thank you for the kind words about our customer service. We always strive to address any concerns promptly and ensure your satisfaction. We truly appreciate your loyalty and trust in us. 😍 Kind regards, PetLab Co.
customer
Was able to help me Very nice
Response from PetLabCo.May 2, 2024
Hey Cathy, We're thrilled to hear that we could help you out! We're always here for you and your pup! All the best, PetLab Co.
Rona R.
I have a 3 year old pit bull. I am on month number 3 and I have not seen the improvement that is in the ad. Perhaps this is not realistic as a dog ages. Her teeth look pretty good, but definitely not the white that is shown in the ad. My first dog, so not sure what to expect and what is realistic. I will still continue to use it.
Response from PetLabCo.May 2, 2024
Hi Rona, We're sorry that the product didn't meet your expectations for your dog. A member of our team will be in touch with you shortly. Thank you! Sincerely, PetLab Co.
Ali R.
Beware! This is a subscription ordering system. Once you place an order for 1 item you will be enrolled in their monthly billing and subscription cycle. If I wanted 10 I would just buy 10 thanks! This is shady and not worth it. The toothpaste product didn't even really work. 👎
Response from PetLabCo.May 2, 2024
Hi Ali, We're sincerely sorry for the inconvenience you have experienced. Could you kindly provide us with your order number? We look forward to discussing this matter with you. Our customer care team will be in touch with you soon. Thank you. Sincerely, PetLab Co.
Debbie M.
Didn’t get my order. First time around. Had to get them to reordered it. Got an empty package first time. And it now working for him. Been on it for 30 days
Response from PetLabCo.May 1, 2024
Hi Debbie, We are truly sorry to hear about the inconvenience you have experienced on your order. We want to have a sincere conversation with you to discuss the matter further. Our customer care team will be in touch with you soon. Thank you. Sincerely, PetLab Co.
Michael P.
Joint chews are awesome, my dog can now enjoy swimming in pool and playing in the yard chasing the ball without NOT being able to barely move the next day due to her body locking up. Had a couple of situations that required customer service and received outstanding and prompt service. Thank You!
Response from PetLabCo.Apr 30, 2024
Hey Michael, It's great that your dog had such a positive experience with our product and you were satisfied with our customer service. It's always heartwarming to hear stories of pets feeling like "new dogs" again. Thank you for taking the time to share your experience and leaving such a wonderful review! Stay pawsome, PetLab Co.
Danielle B.
The products are amazing and my dog loves them!!!
Response from PetLabCo.Apr 30, 2024
Hey Danielle, We're thrilled that your dog is loving our products. Thanks a bunch for sharing your fantastic experience! Best regards, PetLab Co.
