PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Larry L.
Dog would not touch the nuggets.
Response from PetLabCo.May 14, 2024
Hi Larry, Thanks for your review! Here are some helpful tricks from our customers to win over even the pickiest eaters: try incorporating peanut butter or giving it with plain yogurt. Remember to consider any allergies or sensitivities your furry friend may have before trying new approaches. All the best, PetLab Co.
Carol L.
Do not think about it - just buy it now! I was worried about my dog's teeth because they were yellow, with brown near the gum line. He is 130lbs and epileptic, so the vet did not recommend putting him under for a dental cleaning. He is ten years old and, despite the epilepsy, still pretty healthy and happy. I didn't want him to have tooth pain. Also, his breath was horrible. As a last resort and quite skeptical, I gave my dog a little scoop of the ProBright tooth powder on his food every day. Two months later, his teeth are WHITE—no more yellow or brown at all. The bad breath disappeared. I really couldn't believe it. I highly recommend Petlab Co. and their ProBright dental powder.
Response from PetLabCo.May 14, 2024
Hi Carol, We are thrilled to hear about the incredible results with our ProBright! It's amazing to know that ProBright has made such a positive difference in your dog's dental health and overall well-being. We aim to provide exceptional products, and we're thrilled that our product has been so beneficial for your dog. All the best, PetLab Co.
Disgusted C.
For April order I set out my subscription ship date. Got the confirmation page with the golden retriever saying it was completed. Product shipped anyway. I let it go and set out the date for the following shipment date for May. I received an email that my shipment was coming up in three days. I replied to the email that this date was set out and should not be shipping. Now I’m upset and I then went ahead and logged into the online account and cancelled. When they responded to my emails I was told it was a computer glitch but they did nothing to rectify the situation and shipped and charged me anyway and also claimed my cancellation came in after the item shipped. Customer service is definitely not their forte.
Response from PetLabCo.May 14, 2024
Hi there, We are truly sorry about your experience. Would you mind sharing your order number? We'd like to discuss this further with you. Our dedicated customer care team will reach out to you soon. Thank you. Sincerely, PetLab Co.
customer
Company is very professional and easy to communicate with if you have question
Response from PetLabCo.May 14, 2024
Hi there, Thank you so much for the awesome feedback! We're thrilled to hear that you found us and easy to communicate with. If you ever have any questions, we're always here to help. Your satisfaction is our priority! All the best, PetLab Co.
Bonita L.
Jakey and Chelsey love their new dog food! When they are happy, Mommy is happy.
Response from PetLabCo.May 13, 2024
Hello Bonita, That's fantastic to hear! Happy pups make everything better. Enjoy those happy moments with Jakey and Chelsey! 🐾 Warm wishes, PetLab Co.
Roger K.
Great products for my dog
Response from PetLabCo.May 13, 2024
Hi Roger, We're glad that our products have met your expectations and that your pup is benefitting from them. Thank you for the fantastic feedback! Kind regards, PetLab Co.
Tiffany P.
Amazing products!!! Thanks a lot Petlab!!!
Response from PetLabCo.May 13, 2024
Hi Tiffany, We're so glad you find our products amazing! 🐾 Thank you for your kind words. Your support means everything to us! Stay pawsome, PetLab Co.
Anthony
Love the product, been using it for 4 months and the results are great. My dog's teeth are still in great shape, and her breath is good too. The website and service are actually great too. Easy to log in and adjust when shipments occur, hold it back a month, cancel, etc. Very much trust this company.
Response from PetLabCo.May 13, 2024
Hey there, We're thrilled to hear that you and your furry friend are loving our product! We're equally delighted to hear that you're pleased with our website and services. Making it easy for you to manage your shipments and preferences is key, and we're glad you find it convenient. Your trust means the world to us, and we're grateful to have you on board. 🐾 Stay pawsome, PetLab Co.
