PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Deborah T.
The dogs love the flavor and it’s not a headache trying to get them to take it. Thanks!!
Response from PetLabCo.May 28, 2024
Hello Deborah, We're thrilled to hear that your dogs love the flavor and that it's been easy to administer. Your feedback means a lot to us, and we're glad to have made a positive difference in your pets' routine. Stay pawsome, PetLab Co.
Debby
My experience with Petlab has been positive. The customer service department was great and I can tell a huge difference in my two pooches allergy issues since putting them on the probiotic chews.
Response from PetLabCo.May 28, 2024
Hi Debby, We're thrilled to hear about your positive experience with our Probiotic Chews and the benefits of your pooches' skin issues. Providing excellent customer service and products is at the heart of what we do. Your feedback truly reinforces our commitment to delivering high-quality products for your pets. 💕 Kind regards, PetLab Co.
Edward D.
Great products
Response from PetLabCo.May 28, 2024
Hello Edward, We are delighted to hear that you are satisfied with our products. Your satisfaction is our top priority, and we are committed to providing high-quality products that meet your needs. Best regards, PetLab Co.
Thomas F.
Your website is terrible and frustrating Every time I try to order, there's a problem EVERY SINGLE TIME!! I NO LONGER USE YOUR PRODUCTS.... 2 YEARS IS TOO LONG, YOU FID NOTHING TO CORRECT THE PROBLEMS, AND YOU LOST ME AS A CUSTOMER
Response from PetLabCo.May 28, 2024
Hi Thomas, We are truly sorry to hear about the inconvenience and trouble you have experienced. We want to discuss this matter further. Our customer care team will be in touch with you soon. Thank you. Sincerely, PetLab Co.
Nichole Z.
I didn't realize I purchased the wrong item and they promptly corrected it, would highly recommend. Great customer service.
Response from PetLabCo.May 28, 2024
Hi Nichole, We appreciate your feedback about our customer service! It's wonderful to hear that you felt well taken care of. We look forward to continuing to provide you with exceptional service. Stay pawsome, PetLab Co.
Bridget
Great Customer Service
Response from PetLabCo.May 28, 2024
Hello Bridget, Thank you for your kind words about our customer service! We aim to exceed expectations and it's fantastic to know that we achieved that with you. All the best, PetLab Co.
Marc C.
ProBright has kept my dogs teeth very clean. When she goes in for her checkup the Vet says she has very clean teeth. I will continue to use this product as long as my baby is alive and well.
Response from PetLabCo.May 28, 2024
Hey Marc, Thank you for your positive feedback! We strive to provide excellent products and support to all of our customers, and it's always wonderful to hear when we have succeeded in doing so. ❤️ Sincerely, PetLab Co.
TLH
My container was missing the spoon. Email contact was not helpful. I called the company and the CSR almost immediately said he would express ship a whole new container to me at no charge. Best customer service ever!!!
Response from PetLabCo.May 28, 2024
Hi there, We are thrilled to hear that you were satisfied with our customer service! Providing top-notch service is our priority, and we are delighted that you had a positive experience. All the best, PetLab Co.
