PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mary H.
The green powder has completely cleared up my dog’s bad breath and she loves the flavor.
Response from PetLabCo.Jun 26, 2026
Hi Mary, We're so happy to hear our ProBright products have made a positive difference in your pup and that she enjoys the flavor! Thank you for sharing. Warm regards, PetLabCo.®
Shirley and B.
The order is auto order, auto pay, and comes every month days before the previous month's order is gone.
Response from PetLabCo.Jun 26, 2026
Hi Shirley, We appreciate you sharing your experience with our subscription service. We understand how important timely deliveries are. Plus, they help save more! Kind regards, PetLabCo.®
Sharon M.
The product did nothing to improve my pets breath or teeth despite using it for months. At this point my pet refuses to eat anything the powder is mixed with. I have sent several emails to cancel the product and I receive no response. I have containers I want to return and nobody responds to my requests for direction on how to return
Response from PetLabCo.Jun 28, 2026
Hi Sharon, we're sorry to hear about this experience and that you haven't seen the desired results. We appreciate you taking the time to leave this feedback. We are sending you an email to resolve this for you, we can also be reached by phone or chat. We look forward to hearing back from you. Best regards, PetLabCo.®
Ann D.
I subscribe and receive Probright dental powder for my dogs monthly. Your product was recommended to me by my dog’s vet but at our annual visit, she was commenting on the tartar and saying a dental cleaning may be needed. My other dog had a dental cleaning in December and already has tarter build up. This leads me to believe the product is not effective. It is expensive for a product that does not seem to make a significant difference. It also does not mix well with the food and I often find it caked on the bottom of their bowls. The vet recommended a different product that is granular. It mixes well and is less expensive.
Response from PetLabCo.Jun 28, 2026
Hi Ann, thank you taking the time to leave this feedback and we're sorry to hear you haven't seen the desired results. We've sent you an email to further assist you with this, we can also be reached by phone and chat. We look forward to hearing back from you. We're here to help. Best regards, PetLabCo.®
Richard
I'm not so sure I'm seeing -- or smelling -- that much difference. I have 3 greyhounds, which is a tough assignment, I'll concede that. But especially their back molars are not feeling it. We supplement with brushing, but that's not an easy chore with these guys. So, I'll give it a little more time to see what happens.
Response from PetLabCo.Jun 27, 2026
Hi Richard, we appreciate you taking the time to give this feedback. We're sorry to hear you haven't seen all the desired results. We've sent you an email to further look into this, we'd love to hear back from you. We're also available via phone and chat. Best regards, PetLabCo.®
customer
Does nothing for my dogs and want to cancel it but can't very unsatisfied please stop sending it to me STOP! I'm tired of posting for a product I have no use for! PLEASE STOP SENDING IT AND CHARGING ME FOR IT!!!!
Response from PetLabCo.Jun 27, 2026
Hi Mike, thank you taking the time to leave this feedback. We're truly sorry to hear about these cancellation difficulties, we understand this can be frustrating. We've reached out via email to resolve this for you, we can also be reached by phones and chat. We hope to hear back from you. Best regards, PetLabCo.®
Dolly H.
Your product is good, however your shipping is much too frequent . I have about five shipments ahead. I have a small dog, and 4 containers per month is much to much. Therefore I would like to cancel my subscription and would like to order myself as needed. I have tried to change this, but it is very difficult to do.
Response from PetLabCo.Jun 27, 2026
Hi Dolly, thank you for relaying this feedback, we're sorry for any frustrations this may have caused. We're more than happy to help with any adjustments, we've sent an email to further discuss this. We are also available by phone and chat. We look forward to hearing from you. Best regards, PetLabCo.®
Chris
My dog’s teeth were brown especially near her gumline, but after daily use in her dinner meals, her teeth are white. I can’t believe it!! I wish I took a picture bc it’s incredible!! This product really worked for my dog! I think it’s been a few months; I’d say 3 or 4. Thank you!!
Response from PetLabCo.Jun 26, 2026
Hi Chris, We are so glad to hear about the amazing transformation in your dog's teeth! Thank you for sharing your incredible experience with us. Kind regards, PetLabCo.®
