PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Susan P.
It does help with the plaque on our dogs' teeth but is not all. Daily tooth brushing is needed. The cap regularly leaks during shipping and has been a problem.
Response from PetLabCo.Jun 30, 2026
Hi Susan, We are very sorry you have had this experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Anita
We love this product for our dogs they were digging so bad then we came across this and gave it a shot and it does wonders
Response from PetLabCo.Jun 30, 2026
Hi Anita, What wonderful news! We are thrilled you are seeing the benefits for your dogs. Thank you for sharing your experience and for being a part of our community. Regards, PetLabCo.®
Mary L.
My dog has been taking the allergy and prebiotic chew for about 9 months now. Before finding these, she was having constant digestive issues that I couldn’t get to the bottom of. After a few months of the daily chew, her GI problems seemingly have disappeared, and she is less itchy generally. I am so grateful I found PetLab!
Response from PetLabCo.Jun 30, 2026
Hi Mary, Thank you so much for taking the time to share your experience. We are so happy to hear you have seen the benefits for your dog. Thank you for allowing us to be a part of her wellness journey. Regards, PetLabCo.®
Thomas
Pro Bright is not a substitute for brushing as they advertise. I had my dogs teeth cleaned earlier this year and also gave them this powder at the recommended dosage every day. Six months later the Vet says my dog has a lot of plaque built up on her teeth despite me giving her this powder every day. Therefore, DOES NOT WORK. It may slightly improve their breath but that's about it. You still need to brush their teeth. This is NOT a substitute for brushing.
Response from PetLabCo.Jun 30, 2026
Hi Thomas, We are sorry to hear you have not seen the desired results. Our ProBright is designed to target tartar, promote fresh breath, and assist you in keeping your pup's teeth clean. The ingredients in ProBright support and maintain the oral health of your pup. Even so, it is important to remember that our supplement is not meant to replace dental cleanings or regular bushing. The mentioned cleanings and brushings are a very important part of your pup's routine that we certainly do not discourage. We also understand that every dog is special and unique, and what works for one may not work for another. If in doubt, we always encourage pet parents to consult their vet. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®
LuellaS
Communication between company and consumer is very good! And while it took a few months, I think the product is actually helping! My dog just had a dental cleaning, and while she did have tarter buildup, she had no gingivitis and her breath is not smelly!!
Response from PetLabCo.Jun 30, 2026
Hi Luella, Thank you so much for sharing your experience! We are thrilled our team has been helpful and you are beginning to see the benefits for your dog. We appreciate you being a part of our community. Regards, PetLabCo.®
Hiroms
Apparently, pet lab likes to keep charging credit cards after you have canceled three times.
Response from PetLabCo.Jun 30, 2026
Hi Hiroms, We are sorry to hear about your experience. We completely understand how frustrating that must have been. We have reviewed your account and can see that a member of our team has already been in touch, explained what happened, canceled your subscription and issued a full refund. If you have additional questions or concerns, please don't hesitate to reach out. Our team is always happy to help! Regards, PetLabCo.®
customerRhonda
I found the powder really improved my dogs breath and theeth. I would recommend this product to anybody. It's a little expensive but worth it.
Response from PetLabCo.Jun 30, 2026
Hi Rhonda, Thank you so much for your feedback. We are thrilled you are seeing the benefits for your dog and appreciate your recommendation! Thank you for allowing us to be a part of your dog's wellness journey. Regards, PetLabCo.®
Teresa T.
My dog knows when I put it on her food. It's like she can smell it & won't eat it. If I mix it up with her food , then she will eat
Response from PetLabCo.Jun 30, 2026
Hi Teresa, We appreciate you sharing your experience. When a new element is added to a dog’s daily food, it's common that they may eat less while adjusting. Generally, we've found that in our own dogs, best results are achieved by adding and mixing one scoop of the product to wet food. If you use dry food, simply wet the kibble with water or a little bit of olive oil and then add and mix one scoop. Regards, PetLabCo.®
