PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sarah W.
My dog has had a very upset tummy since beginning this product despite following manufacturer's instructions - I dare not use this product any more.
Response from PetLabCo.Sep 2, 2024
Hi Sarah, We are sincerely sorry that you and your dog had this experience. We would like to look into this for you. Could you please share your Order ID with us? One of our customer care team members will reach out to you soon. Sincerely, PetLab Co.
Jacqueline C.
Be careful!! I only wanted to buy the powder and some random deal popped up. I DID NOT want to buy chews. when trying to look back at my order i accidentally clicked the deal and IT ADDED IT TO MY ORDER?! AND I CANT REMOVE IT!!! now im paying 90$+ when i was only looking to spend no more than 50$ and i didn’t want the chews. I don’t want the chews!!
Response from PetLabCo.Sep 2, 2024
Hey Jacqueline, We’re truly sorry for any trouble you’ve experienced. We are committed to addressing your issue. Would you mind sharing your Order ID? One of our representatives will reach out to you shortly. Thank you. Warm regards, PetLab Co.
De G.
After 3 month trial of using the product sent to me I noticed a change in my dog’s breath for the better. No foul odors at all. Tartar is starting to break off his teeth. Whitening is improved and I feel as though as more tartar breaks off and the teeth surfaces are actually showing then the whitening will continue to improve. I have not noticed a change in his gum health, perhaps with longer use I will.
Response from PetLabCo.Sep 2, 2024
Hi De, Thank you for sharing your experience. We're glad to know that you are seeing positive changes in your dog's teeth. We encourage you to continue using the product as recommended. Consistency is key to achieving long-term benefits. Here's to more progress in the days to come! 🙌 If you have any questions or concerns, our friendly team is just an email away at [email protected]. Stay pawsome, PetLab Co.
Gillian A.
Watch out for this company . They advertise a window for return if you are not happy with their product but if you open the product , they will not offer a return. So if you open and test the product and your animal has an adverse reaction to the product , you actually are not entitled to a refund . This is a company who misleads their customer to believe they - PetLabs - actually honor their word and their customers
Response from PetLabCo.Aug 30, 2024
Hi Gillian, Our return policy is clearly posted on our website and states that we accept returns for unopened products within 30 days of purchase. We’d love to look into this further for you. Could you please provide us with your Order ID? A representative will reach out to you shortly to assist you. Thank you! Sincerely, PetLab Co.
JOANNE M.
Last year at my Malshi's annual checkup, the vet recommended that I start planning to have his teeth cleaned. I found PetLab and started putting it in Barley's food. He didn't seem to mind the taste at all. This year, at his annual exam, the vet told me he was "impressed" with how well Barley's teeth looked, and he did not mention setting up an expensive tooth-cleaning procedure. I am very happy with these results.
Response from PetLabCo.Sep 17, 2024
Hey Joanne, Your positive review means a lot to us. We’re thrilled that our product is contributing Barley's well-being. Thank you for letting us know how well it’s working for your furry friend.🥰 Stay pawsome, PetLab Co.
Kris
Both our border collies had weepy eyes and chewed their paws a lot. Their paws also smelled like corn chips. We have been giving the PetLab for over 6 months - no weepy eyes and no more corn chip smell. They actually look forward to getting their daily "vitamin" every morning.
Response from PetLabCo.Sep 17, 2024
Hi Kris, Thank you for the fantastic review! We’re delighted to know that our product is having such great results on your border collies. Your feedback is important to us and helps us continue to improve. Best regards, PetLab Co.
George S.
Have done great for us
Response from PetLabCo.Sep 17, 2024
Hi George, Thank you for the lovely feedback! We’re overjoyed that our product is doing wonders for your dog. It's truly heartwarming to hear how it's helping pets like yours. 🐶 Stay pawsome, PetLab Co.
Diana S.
I’ve been giving my fur baby these probiotics for 2 years now and I have really seen a difference. He’s a 10 year old cockapoo. At 8 years old he was all stained around his snout and eyes. His paws were also stained from excessive licking. I decided to give the probiotics a try and as time passed the stains went away and his paw licking decreased. We’ve been using it for two years now, stains are gone, and he still licks his paws at times but his health overall had a major improvement! Strangers even ask me if he’s a puppy! Will continue to use these for the rest of his life time.
Response from PetLabCo.Sep 17, 2024
Hey Diana, We sincerely appreciate your kind words and your loyalty to our product! It's fantastic to hear that you have been using our product for years and have witnessed the benefits they have brought to your dog. Thank you so much for your ongoing support and trust in our brand. ❤️ Stay pawsome, PetLab Co.
