PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Patty T.
Pipers teeth are whiter but it doesn’t help her breath.
Response from PetLabCo.Oct 14, 2024
Hey Patty, We’re sorry to learn that the results from our supplement have been less than expected. Just wanted to let you know that it might take about 3 months to see the full benefits of the supplements. We’d be happy to explore this further and see how we can assist you and Piper. Please provide your Order ID. Best regards, PetLab Co.
David S.
The product's saved my dog's life,we have been homeless 8 years now I was in a house 49 years the banked lied to me and tricked me and stole my house ,life and everything I worked hard for my dog is 15 years old deaf,blind and survived cancer surgery 4 years now,had a large tumor removal 1 year ago he is strong and unstoppable if I didn't have him I would have ended my life his unconditional love is why I put his health first,I need medical attention but can't afford it,I want to get him in a strict diet of natural products and supplements can you help me with more affordable prices 😢 he means everything in the world 🌎 to me,Everyone deserves a second chance ❤️ Sincerely David Charles Schuck and 🐕 Buddy too
Response from PetLabCo.Nov 11, 2024
Hi David, We're so sorry to hear about the difficult challenges you've been facing, but it’s inspiring to hear how strong both you and Buddy are. We’d be happy to help you explore more affordable options. Please feel free to reach out to us through the "Contact Us" page on our website, and we can provide more information on any deals or discounts that may be available. Wishing you and Buddy all the best—you're both truly amazing! 💙 Warm regards, PetLab Co.
Barbara
We use the probiotic chews for both our dogs. It has helped a lot with the licking of the paws. Customer service is great and my next order of chews arrives right when I need them! Pet Labs also has lots of informative videos they email to me.
Response from PetLabCo.Nov 11, 2024
Hi Barbara, Many thanks for your generous words! We're overjoyed to hear about your positive experience with us. Our team is committed to delivering excellence for both our customers and their pets, and we are deeply grateful to know that our products have had a positive impact. Your support and trust are truly motivating for us! 🌟 Kind regards, PetLab Co.
Angi M.
Probiotic stopped his shaking allergy meds did not correct his dry skin issue, but it’s helping I put conditioner on his skin and the skin practically drank the moisture
Response from PetLabCo.Oct 17, 2024
Hi Angi, Thank you for sharing how well our product is working for your dog. We’re delighted to hear about the positive results and are grateful for your feedback. 🐾 Warm regards, PetLab Co.
Carolyn T.
I was satisfied however recently I did canceled my scription
Response from PetLabCo.Nov 11, 2024
Hi Carolyn, Thank you for your feedback! We're glad to hear you were satisfied with your experience. We're sorry to see that you canceled your subscription, but if there's anything we can do to assist you or address any concerns, please don't hesitate to reach out through the "Contact Us" page on our website. We hope to have the opportunity to serve you again in the future! 😊 Stay pawsome, PetLab Co.
Handyman H.
My last order of itch relief chews were brown instead of red. I shrugged it off as maybe they took the red dye out of them or something, great, right? But then this order I just received they were red again. My dog has been getting more itchy this through out the last month so now I'm pretty sure it wasnt itch relief chews in the itch relief chews bottle last order. Review update: Order 6033356030007 AND Order 6091168317495 Both orders are batches of itch relief chews now I believe are not the correct, red colored chews that they should be.
Response from PetLabCo.Oct 14, 2024
Hi there, We're sorry your dog had this experience. We take these matters very seriously and want to work with you to learn more. Could you please share your Order ID with us? Thank you. Best regards, PetLab Co.
Laurence P.
Good service and effective product.
Response from PetLabCo.Nov 11, 2024
Hi Laurence, We truly appreciate your kind words and are so pleased that our products and service exceeded your expectations. Knowing that you had a positive experience encourages us to continue striving for excellence. Kind regards, PetLab Co.
Kylee
I love that my products are shipped each month with no issues, and I’ve tried a variety of products that seem to help my dog’s problems. However, ever since I changed my subscription I haven't been able to log in to my account. It's very frustrating since I want to make a change.
Response from PetLabCo.Oct 14, 2024
Hey Kylee, We're sorry to know you are having difficulty accessing your account. We want to help you resolve the issues you are facing. Can you please share with us your Order ID? You can also hit us up through the 'Contact Us' page on our website for direct assistance. Warm regards, PetLab Co.
