PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Sarah G.
Oct 13, 2024
I always usually rate you guys with…
I always usually rate you guys with five stars but this time you only sent me one bottle of the probiotics I pay for two bottles I should get two bottles so that's deserved one star
Response from PetLabCo.Oct 14, 2024
Hi Sarah, We're sorry to know that you only received part of your order. Your experience matters greatly to us, and we want to ensure everything is right. Could you share with us your Order ID? Meantime, if you have any additional questions or need assistance, don’t hesitate to contact us via the 'Contact Us' page on our website. We're here for you! Stay pawsome, PetLab Co.
Diana G.
Oct 13, 2024
Little dog
Nothing whent wrong my dog is little she only weight is 6 pounds so I cut the pill in half
Response from PetLabCo.Oct 14, 2024
Hi Diana, Thanks for letting us know! Since your dog is so small, it makes sense that you’re adjusting the dosage, but we always recommend following the dosage guidelines for optimal results. That way, you’ll be sure your pup is getting the right amount for their size and needs. If you have any questions or need assistance, feel free to reach out via the 'Contact Us' page on our website — we’re always here to help! Stay pawsome, PetLab Co.
Jewel E.
Oct 13, 2024
Allergy relief
Ive been using the product for a while and I think our dog is finding some relief
Response from PetLabCo.Nov 8, 2024
Hi Jewel, Thanks a lot for sharing this wonderful feedback! We’re so glad to hear that our product is making a positive impact on your dog’s life. It’s comments like yours that keep us passionate about what we do. 🐾 Stay pawsome, PetLab Co.
Angela S.
Oct 13, 2024
Great product
Great product
Response from PetLabCo.Nov 8, 2024
Hi Angela, Thank you for sharing your experience. Knowing that you are satisfied with our product really makes our day. 😊 Stay pawsome, PetLab Co.
DMac
Oct 13, 2024
Consistently friendly and helpful.
PetlabCo is consistently helpful and dedicated to both great customer service and to producing the highest quality products for our four-legged family members. I appreciate the fact that I can reach them by phone if need be and that their agents can sort through things to a good solution to whatever may arise. Recommended wholeheartedly
Response from PetLabCo.Nov 8, 2024
Hi there, Thank you so much for your kind words! We’re thrilled to hear that you've had such a positive experience with us, and we’re dedicated to providing the best support and products for you and your four-legged family members. It’s great to know our team was able to help, and we’re always here if you need anything. ❤️ Kind regards, PetLab Co.
Karma H.
Oct 13, 2024
Probiotics
My dog (s) have been on Probiotics for several years. This has been a very helpful item for the dog. I am very pleased with the service--that tablets arrive on time every month. Therefore, my dog never goes without.
Response from PetLabCo.Nov 8, 2024
Hi Karma, We're delighted to hear that the subscription service has helped ensure your dog's supplement is consistently available. It's our pleasure to provide convenience and peace of mind for you and your pup!🥰 Stay pawsome, PetLab Co.
Jennifer L.
Oct 13, 2024
Easy to change frequency of delivery.
Easy to change frequency of delivery.
Response from PetLabCo.Nov 8, 2024
Hey Jennifer, It's great to hear that you find our service easy and smooth! We aim to provide a seamless experience for our customers, and your feedback is truly appreciated. 💙 All the best, PetLab Co.
Glen R.
Oct 13, 2024
It does seem to be cleaning the teeth
It does seem to be cleaning the teeth
Response from PetLabCo.Nov 8, 2024
Hi Glen, This positive feedback has filled us with excitement! We appreciate you taking the time to share it with us. Best regards, PetLab Co.

PetLabCo.Reviews of thepetlabco.com

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Little dog

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Probiotics

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It does seem to be cleaning the teeth

About PetLabCo

About these reviews

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I always usually rate you guys with…

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Allergy relief

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Easy to change frequency of delivery.

It does seem to be cleaning the teeth