PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Daniel O.
PetLab probiotic chews have helped Bruno with his itching and biting his feet I would highly recommend this product! Thank you PetLab…
Response from PetLabCo.Nov 17, 2024
Hi Daniel, Thank you for your thoughtful feedback! We’re so happy to hear that our product is helping Bruno with his itching and biting. Your feedback is incredibly valuable to us and encourages us to continue improving our products. 😊 Best regards, PetLab Co.
Linsey G.
I have an elderly pup who hates dental care. Since trying this product it has gotten rid of her stinking breath and I can already see a difference in her teeth health. I’m so happy to not have to take her in for cleanings as she is 16 and I don’t want her being put under. This is such an easy way to keep up on her dental health. I will be honest, I saw the add on FB and didn’t actual think it would work, but it has completely proven me wrong. I highly recommend this product!
Response from PetLabCo.Nov 17, 2024
Wow, thanks for sharing, Linsey! It’s great to hear our dental supplement made a difference in your pup's breath and teeth. We love hearing success stories like yours! 💙 Best regards, PetLab Co.
TH
My dog got immediately sick and had an upset stomach!all night following the consumption of the tablet. I HOPE this company isn’t a scam from what I’m reading on many reviews and it better not take money atomically out for a subsection that I didn’t sign up for.
Response from PetLabCo.Nov 13, 2024
Hi there, We're sorry your dog had this experience. We take these matters very seriously and want to work with you to learn more. Additionally, as long as you selected 'One-time Purchase,' there shouldn’t be any recurring charges. If you unintentionally subscribed, you can cancel this anytime through the customer account portal on our website. Could you send over your Order ID so we can look into this further? Sincerely, PetLab Co.
Paul
Paid for 3-5 days shipping taken a week I should have ordered elsewhere
Response from PetLabCo.Nov 12, 2024
Hi Paul, We're so sorry to hear about the delay with your order. Our standard shipping usually takes 3-5 business days, but occasionally, some delays are outside of our control. If you could share your order ID, we’d be happy to look into this for you and provide an update. Stay pawsome, PetLab Co.
Gerardo F.
Great product for our dogs. They are healthy because Petlab prebiotic.
Response from PetLabCo.Nov 17, 2024
Hi Gerardo, We’re thrilled to hear that our probiotic product is meeting your expectations for Koda and Bella! Thank you for your feedback—it means a lot to us! Best regards, PetLab Co.
Katrina W.
My dog doesn’t like the taste of the probiotics. I have to keep after her to eat it with bribing her with a begging strip treat.
Response from PetLabCo.Nov 11, 2024
Hi Katrina, We're sorry to hear your dog isn’t a fan of the chews! Some customers find success by pairing it with peanut butter, cheese, yogurt, or a favorite food. Just be mindful of any allergies or sensitivities your dog may have before trying new approaches. Feel free to reach out to us through the "Contact Us" page on our website, if you have further concerns. Best regards, PetLab Co.
Juanita C.
The allergy/probiotic supplement has been great for our redhead Lucy (an Irish Setter). This spring she was very itchy, licking her paws and shaking her head. We started the supplement and she has been doing great. PetLab Co. has been very easy to work with. I highly recommend it.
Response from PetLabCo.Nov 17, 2024
Hi Juanita, Really appreciate your feedback! So glad to know our Allergy & Immune Probiotic Chew has been beneficial for Lucy. Cheers to happy and healthy pups! Best regards, PetLab Co.
Klaudijus
I ordered the chews last month and I never received them as it was returned to sender as no one was in when it was attempted to be delivered. This means I never even saw the product, but I was charged for it and shipping. Since then I assumed I’d get a refund since it’s been returned to them. But no I did not and now today another £25 has been taken out my account! This is unbelievable I do not want this product or to deal with this company as it seems everyone is unresponsive and just want to take your money but are reluctant to giving it back. I will wait and see how long it will take to get my money back.
Response from PetLabCo.Nov 11, 2024
Hi there, We're sincerely sorry that you never received your order and for the unwanted charge. We'd like to sort everything out for you. If you'd prefer to talk to someone, our 'Contact Us' page on our website has all the details. Could you please share your Order ID so we can help? Best regards, PetLab Co.
