PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 27, 2024

Hey Rachael, Thank you so much for sharing your incredible experience! We're thrilled to hear how much our product has helped your Chihuahua. It's amazing to know that she looks wonderful now and is feeling so much better—it truly makes everything we do worth it. Your kind words and recommendation mean the world to us, and we're honored to be part of your pet's journey to better health. 💕 Best regards, PetLab Co.

Response from PetLabCo.Dec 27, 2024

Hi Katy, Thank you for your kind words! We’re so glad we could assist you and make things easier. Your satisfaction means the world to us, and we’re always here to help in any way we can.🐾 Warm regards, PetLab Co.

Response from PetLabCo.Dec 25, 2024

Hello Melanie, Your satisfaction with our customer service means a lot to us. We are dedicated to providing excellent care and assistance to all our customers, and we are grateful for your positive feedback. All the best, PetLab Co.

Response from PetLabCo.Dec 25, 2024

Hi Robert, We’re very sorry to hear about your experience, and we completely understand your frustration. Could you please provide your order ID? We’d like to review the details and work on resolving this for you as quickly as possible. Thank you! Stay pawsome, PetLab Co.

Response from PetLabCo.Dec 25, 2024

Hi Meshell, We're very sorry to hear about the inconvenience you’ve experienced with your orders. We ship orders to the address provided at checkout. However, if the address is incomplete or contains errors, this can lead to the package being returned to us. We're glad to know that our customer care team has successfully processed a replacement for your orders. If you need anything else, please don’t hesitate to reach out through the 'Contact Us' page on our website. All the best, PetLab Co.

Response from PetLabCo.Dec 24, 2024

Hi Debbie, Thank you so much for sharing your experience! We're thrilled to hear that you're noticing a difference in your dog's breath with ProBright and that our team could assist you quickly. Providing top-notch customer service is something we take great pride in, and it's wonderful to know it made such a positive impression. Your feedback means the world to us and motivates us to continue delivering the best for you and your furry friend. Thank you again for your kind words and support! 💙 Stay pawsome, PetLab Co.

Response from PetLabCo.Dec 23, 2024

Hello Betty, Thank you so much for sharing your feedback! We’re thrilled to hear that the Probiotics Chews are helping your dogs and that they’re feeling calmer overall. It’s great to know that both your Silky terrier and German shepherd are benefiting from the product! Stay pawsome, PetLab Co.

Response from PetLabCo.Dec 23, 2024

Hi Jim, We're truly sorry to hear about your experience. Your pet's well-being is very important to us, and we want to understand what happened to provide the best assistance possible. Could you please provide your Order ID associated with your purchase? This will help us review your order and address your concerns directly. Best regards, PetLab Co.