PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 30, 2024

Hi Jane, Thank you for your feedback! We're glad to hear you’re happy with the product. We’re sorry to learn about the delay in delivery, as we always strive to ensure your orders arrive promptly. If you ever experience delivery issues again, please don’t hesitate to reach out through the 'Contact Us' page on our website so we can assist. We truly appreciate your patience and support! Kind regards, PetLab Co.

Response from PetLabCo.Dec 30, 2024

Hey David, Thank you so much for taking the time to share your detailed experience with our ProBright! We’re thrilled to hear that it has made such a positive difference in your Rotties’ dental health. Your patience and consistency are paying off, and we’re so glad to be part of their wellness journey. Give your pups some extra belly rubs from us! 🐾 Stay pawsome, PetLab Co.

Response from PetLabCo.Dec 30, 2024

Hi Leah, We're so sorry to hear that the Allergy & Immune Chews didn’t make a difference for your dog. While many pets see great results, we understand that what works well for one pup might not work for all. If you’re open to exploring alternatives with similar benefits, we’d be happy to recommend other options that might be a better fit for your furry friend. Please don’t hesitate to reach out to us through the 'Contact Us" page on our website, and we’ll gladly provide more information or assistance! Stay pawsome, PetLab Co.

Response from PetLabCo.Dec 30, 2024

Hi Richard, We’re truly sorry for the experience you’ve had—it’s definitely not the kind of service we aim to provide. We appreciate you bringing this to our attention, and we’d like to help make things right. It’s also important to note that signing up for an account is required to access and manage your subscriptions fully. To investigate what happened with your subscription and make sure no further issues arise, could you please share your order details with us? Stay pawsome, PetLab Co.

Response from PetLabCo.Dec 30, 2024

Hi Toni, We're sorry to hear that you haven't received the replacement order we sent for your original order. We'd be happy to investigate this for you. A representative will be contacting you soon. Thank you for your patience. Best regards, PetLab Co.

Response from PetLabCo.Dec 30, 2024

Hi Hazel, We're sincerely sorry for the inconvenience caused while trying to cancel your subscription. We understand that you have plenty of products right now. We’d be glad to pause your subscription to prevent further orders while keeping your current discounted rate. One of our team members will be in touch with you shortly. Thank you! All the best, PetLab Co.

Response from PetLabCo.Dec 30, 2024

Hey Stevie, Thank you so much for your heartfelt review! We’re delighted to hear that you’ve seen positive changes in your dogs and that our product has made a difference in their well-being. Your kind words and holiday wishes truly warmed our hearts. May the year ahead bring you and your furry family members plenty of joy, health, and love. 💕 Warm regards, PetLab Co.

Response from PetLabCo.Dec 27, 2024

Hi Fannie, We understand your concern about the pricing. We strive to offer high-quality, premium pet supplements formulated with high-quality ingredients. While this commitment to quality does come at a higher cost, we believe that providing the best possible care for our furry friends is worth the investment. We also want to mention that we offer discounts on bulk purchases and subscription services, which can help you save even more.💰 If you have any more questions, don’t hesitate to contact us via the 'Contact Us' page on our website. Best regards, PetLab Co.