PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Feb 13, 2025

Hi Denise, We're so sorry for the difficulty you've had in reaching us. We’ve been experiencing a high volume of inquiries, which has caused longer response times, and we're sorry about this. We’d love to help resolve this for you as quickly as possible. Could you please provide your order ID so we can look into it right away? We truly appreciate your patience and look forward to assisting you. Stay pawsome, PetLab Co.

Response from PetLabCo.Feb 12, 2025

Hi Pauline, Thank you so much for your kind words. Your satisfaction means a lot to us. We really appreciate your sharing your experience with us! Best regards, PetLab Co.

Response from PetLabCo.Feb 11, 2025

Hi Marg, Thank you for sharing your experience! We're truly sorry to hear that your pup has this experience, but we’re glad to know she’s receiving care from your veterinarian and is on the mend. We always want to make sure our customers and their pets feel supported, so we appreciate your kind words about our team’s responsiveness and commitment to customer care. If you ever have any questions in the future, we’re here to help. Wishing your Schnauzer a speedy recovery! Best regards, PetLab Co.

Response from PetLabCo.Feb 11, 2025

Hi Melanie, Thank you for your feedback! We're so glad to hear that you had a smooth ordering experience and that your order arrived quickly. We strive to make the process as easy and efficient as possible, so it’s great to know we met your expectations. Warm regards, PetLab Co.

Response from PetLabCo.Feb 9, 2025

Hi Stephanie, That's awesome! We're delighted to know that our Probiotic Chew has helped your Redbone Coonhound a great deal. It's wonderful to know that you're seeing all the positive difference in Ginger in less than a month of using the product. Thanks so much for sharing! Best regards, PetLab Co.

Response from PetLabCo.Feb 9, 2025

Hi TD, Thank you for sharing your feedback. We're super glad to hear you've seen good improvements in your dog's itch reduction. However, we're sorry to hear that you haven't received your second order yet. Kindly share your order ID so that we can look into this for you. Best regards, PetLab Co.

Response from PetLabCo.Feb 9, 2025

Hi Ash, We're sorry to hear about the difficulties you’ve experienced in getting support. Due to a high volume of inquiries, our response times may be longer than usual, but we’re committed to addressing your concerns as soon as possible. To assist you with updating your order and subscription, you please share your order ID? Once we have this information, we’ll make sure to have this sorted for you as soon as possible. Kind regards, PetLab Co.

Response from PetLabCo.Feb 7, 2025

Hello Linda, It's wonderful to hear that you have noticed benefits in your dog's dental health and you had a positive experience with our customer service team! We greatly appreciate your kind words and loyalty, and we're here to support you and your dog's health journey. ❤️ Warm regards, PetLab Co.