PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Apr 25, 2025

Hi there, We understand your frustration with being unable to update your card information. We're sorry for the inconvenience caused. We would like to assist you further with this. Kindly provide your order ID, and one of our customer care team members will get back to you asap. Thank you! Warm regards, PetLab Co.

Response from PetLabCo.Apr 25, 2025

Hi Melissa, Thank you for your kind review! We are so happy to hear that your dog enjoys our ProBright and that it has helped keep his teeth healthy. We are committed to providing high-quality products that support the well-being of pets. Warm regards, PetLab Co.

Response from PetLabCo.Apr 25, 2025

Hi Joe, Thank you for your kind words and for sharing your positive experience with our Probiotic Chews. We are thrilled to hear that our product has helped your dog's digestive health and that he is thriving. It means a lot to us to know that our products are making a difference in the lives of pets and their owners. We appreciate your loyalty and support. All the best, PetLab Co.

Response from PetLabCo.Apr 25, 2025

Hi Robert, We understand how frustrating it can be to receive numerous emails and texts, especially when you're dealing with a busy schedule and unexpected veterinary expenses. We're sorry for the inconvenience this has caused, and appreciate you bringing this to our attention. We're committed to addressing your concerns. A member of our team will get in touch with you regarding this. Thank you for your patience. Kind regards, PetLab Co.

Response from PetLabCo.Apr 25, 2025

Hi there Nancy, Thank you so much for taking the time to share your experience with ProBright and for being such a dedicated pet parent to Olivia. We’re glad to hear you're seeing positive changes in her teeth and that she’s in such great health. We completely understand your concerns and truly appreciate your honesty. While our ads aim to show what’s possible with consistent use, we know that results can vary depending on each pup. If you’d be open to it, we’d love to help you explore some alternative products that may support Olivia’s dental health even further. Feel free to reach out to us anytime at [email protected]. We’re always here to help! Kind regards, PetLab Co.

Response from PetLabCo.Apr 25, 2025

Hi Cassandra, We understand your frustration with the difficulties you encountered while trying to correct your shipping address. We are committed to providing exceptional support; however, during peak times, call and inquiry volumes may result in longer wait times than we would like. We appreciate your understanding and are sorry for any inconvenience. We're committed to addressing these issues. Would you mind sharing your order ID? Best regards, PetLab Co.

Response from PetLabCo.Apr 25, 2025

Hey David, Thank you for your wonderful feedback! We're so happy to hear that our products are working well for your dogs and that you've had a positive experience with our customer service. We're dedicated to providing high-quality products that make a real difference in the lives of our furry friends. We truly appreciate your support! Kind regards, PetLab Co.

Response from PetLabCo.Apr 25, 2025

Hello Skipper, We appreciate you sharing your experience with our Probiotic Chews. It's wonderful to hear they've helped your poodle's gut health. We understand your concerns about the skin troubles, and we're always working to improve our products. If you’re open to it, we’d love to help you explore a different product that may better address those specific issues. Feel free to reach out to us at [email protected] — we’re here to help you find the best supplement for your pup’s needs. All the best, PetLab Co.