PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 21, 2025

Hi Sylvia, We appreciate you sharing your experience. It's good to know our Probiotic Chew supports your fur kids' digestive health. We understand the difficulties you encountered when you stopped using it and are happy it's helping them again! Best regards, PetLab Co.

Response from PetLabCo.May 22, 2025

Hi Elizabeth, Thank you for your feedback — we’re really glad to hear you’re happy with the product, however, we're sorry about the inconsistent shipping timing. We know how important it is to receive your orders on time, especially when it comes to your pet’s routine. We’re actively working to improve our shipping process, and your experience is definitely noted. If there's anything we can do to make this right or assist with your next delivery, please don’t hesitate to let us know at [email protected] — we're here to help. 😊 All the best, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi Elaine, We're sorry to hear about the difficulties you’ve experienced in getting support. Due to the high volume of calls and messages received, our response times are taking longer than usual, but we’re committed to addressing your concerns as soon as possible. We appreciate your patience and understanding on this matter. Kindly provide your order ID and let us know your concerns. Once we have this information, we will endeavor to resolve them for you as promptly as possible. Thank you! Best regards, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi Debbie, We're so happy to hear ProBright Advanced is keeping your dog's teeth clean, bright, and shiny! We appreciate you sharing your positive experience and look forward to your continued use. Best regards, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi Kerry, We're happy to hear that you and your dogs love the Itch Relief Chews and that you had a great experience with our high-quality product and excellent service! Thanks for sharing! Best regards, PetLab Co.

Response from PetLabCo.May 20, 2025

Hi Trish, Thank you for sharing your experience and expressing your satisfaction with our product.🥰 We’re grateful to have you as part of the PetLab family! Best regards, PetLab Co.

Response from PetLabCo.May 20, 2025

Hi Lenore, We're sorry for the difficulty reaching us by phone. As we are currently receiving a higher volume of calls, our wait times may be longer than expected, and we're sorry about this. Please know that we don’t enroll customers in subscriptions without their approval. As long as a one-time purchase is selected, you won’t be placed on a subscription. A member of our team will be reaching out to you shortly. Thank you for bringing this to our attention. Best regards, PetLab Co.

Response from PetLabCo.May 20, 2025

Hi there, We're happy to hear our Probiotic Chews have been so beneficial for your pet's gut health. Thank you for sharing your long-term positive experience with our product! All the best, PetLab Co.