PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 21, 2025

Hi Celine, We appreciate you sharing your experience! We're glad our supplements are supporting your pup's well-being. We understand the website and subscription management can be difficult. We're sorry for the slow loading times and navigation issues and appreciate your feedback. We're working to improve these areas. Thanks for your patience! Best regards, PetLab Co.

Response from PetLabCo.May 22, 2025

Hi Thomas, Thank you so much for your continued support over the past years — we truly appreciate your loyalty and are so glad to hear the product is working well for your pup. We completely understand your concerns about pricing and promotions. We definitely recognize how important it is to feel valued as a longtime customer, especially during challenging times. While we don't currently offer ongoing promotions based on the longevity of a subscription, we did take a look at your account, and we're happy to share that you’re already receiving one of the best discounts available on your orders. That said, your feedback is incredibly valuable, and we'll be sure to pass it along to the team. We’re always exploring ways to show appreciation to our loyal customers, and suggestions like yours help shape those conversations. 💖 All the best, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi John, Thank you for your feedback. We're sorry to hear you were having difficulty managing your subscription. We'll get this resolved for you right away. Someone from our Customer Experience Team will reach out to you to confirm once it is done. Don't hesitate to contact us at [email protected] should you need further assistance. Thank you! Best regards, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi Kelly, Thanks for sharing your feedback. We're happy your orders arrive on time. We understand it's important that our pups don't run out of their supplement. Best regards, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi Shawna, We're happy to hear that your dogs' coats are looking beautiful, thanks for the Probiotic Chews! Thank you for sharing this positive feedback with us. Best regards, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi Frances, We appreciate your kind words! We're happy to hear you had a great experience with the shipments and our customer service. Thanks for sharing your feedback! Best regards, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi David, We're happy to hear our products contribute to your Lab's teeth and digestive health! Thanks for your feedback. Best regards, PetLab Co.

Response from PetLabCo.May 21, 2025

Hi Teri, We're so glad to hear that you're having a great experience with our products and delivery! Thank you for your kind words and for appreciating what we do. Best regards, PetLab Co.