PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 26, 2025

Hi Judith, It's great to hear that your pup’s breath has already improved with ProBright Advanced! Tartar buildup can take time to break down, especially if it was significant to begin with. Giving it a few more months is a smart approach, and it’s encouraging that you’re already seeing some degree of change. Consistency is key, and we’re hopeful you’ll see even more noticeable results as time goes on. If you ever have any questions, we’re here to help! Feel free to reach out at [email protected]. Wishing your pup continued progress and fresh breath. 🐾💙 Best regards, PetLab Co.

Response from PetLabCo.May 26, 2025

Hi Jose, Pre-measured scoops are provided inside each container of our ProBright Advanced. During the shipping process, the scoop may settle to the bottom of the container. Simply take a spoon to gently move the scoop up until you can remove it. If you have any further issues or are unable to locate the scoop, please let us know through [email protected], and we’ll be happy to help! 🐾 Best regards, PetLab Co.

Response from PetLabCo.May 26, 2025

Hi Rhonda, That’s absolutely wonderful to hear! We’re so happy that you’ve had a great experience with our team and that Freddy loves our products. Your support means the world to us, and we’re grateful to be a part of his care routine. Wishing you both many happy and healthy moments ahead! 🐾💙 Best regards, PetLab Co.

Response from PetLabCo.May 26, 2025

Hi Cathy, We're sorry to hear this. Pre-measured scoops are provided inside each container of our ProBright Advanced. During the shipping process, the scoop may settle to the bottom of the container. Simply take a spoon to gently move the scoop up until you can remove it. Someone from our team will reach out to you for more information on the missing scoop, as well as the replacement for your missing free treats. Looking forward to getting this sorted for you ASAP! Best regards, PetLab Co.

Response from PetLabCo.May 26, 2025

Hi Deborah, That’s great to hear! A smooth ordering process makes everything so much better. If you ever need anything or have questions about your purchase, we're here to help. Hope your furry friend loves the Dental Formula and Liver Bites! 🐾💙 Best regards, PetLab Co.

Response from PetLabCo.May 26, 2025

Hi there! We really appreciate your feedback! So glad to know our supplements work and have been beneficial for your furry friend. Cheers to happy and healthy pups! Best regards, PetLab Co.

Response from PetLabCo.May 26, 2025

Hi Karen, It sounds like your pup isn’t quite convinced yet! Some dogs can be a bit hesitant with new treats, especially if the taste or texture is unfamiliar. You might try breaking it up into smaller pieces, mixing it with something she already loves, or even presenting it in a playful way to spark her curiosity. If she still isn’t interested, it could just be a matter of preference—every dog is different! If you need help finding an alternative or have any questions about our refund policy, you may reach us at [email protected]. Hopefully, she warms up to it soon! 🐾💙 Best regards, PetLab Co.

Response from PetLabCo.May 26, 2025

Hi Helaine, We're sorry to hear you haven't received your order. We'd be happy to look into this. Kindly respond to the email we sent you asking for more information. Once we hear back from you, we'll be able to get this resolved for you right away. Thank you! Best regards, PetLab Co.