PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tammy Z.
I use the dental powder on my dogs, which has helped
Response from PetLabCo.May 27, 2025
Hello Tammy, We're so glad to hear that the ProBright Advanced has been beneficial for your dogs! Thank you for your heartfelt recommendation, and we appreciate your trust and loyalty. Kind regards, PetLab Co.
Jeri H.
A year ago I would have rated a 5 but they must have changed the probiotic. My dog doesn’t take them as easily as she as she used to. They are harder than they used to be and I don’t think it is helping her ears like they did. Very disappointed because I would have sworn by the product before.
Response from PetLabCo.May 27, 2025
Hi Jeri, We're sorry to hear about your recent experience. We truly understand how frustrating it must be, especially after previously having such positive results. Our Probiotic Chews have not changed in formulation. However, if your pup isn’t responding to them the same way as before, there could be other factors at play. We recommend checking in with your vet, as there may be underlying conditions contributing to the changes you've noticed. If you have any further concerns about the product or need assistance, please don’t hesitate to reach out to us directly at [email protected]. We're here to help and want to ensure you and your pup get the best support possible. Warm regards, PetLab Co.
KiM B.
I LOVE EVERYTHING I GET FROM PET LAB FOR MY DOG KING💯💯💯👍👍👍
Response from PetLabCo.May 27, 2025
Hi Kim, We're so happy to hear you love everything you get for your dog! It's great to know that we've earned your confidence. Thanks for your continued support. Warm regards, PetLab Co.
Jason I.
Still seeing hives. Spent $100.
Response from PetLabCo.May 27, 2025
Hi Jason, We're sorry to hear that your dog isn't showing the results you were hoping for yet. The full benefits of supplements may take around 3 months to show. While some pups might see positive changes in the first month, others might notice progress in months 2 and 3. So keep giving the supplement to your dog for a little bit longer to get all the benefits it can offer. 😊 Best regards, PetLab Co.
Melissa S.
Tried but dogs won’t eat. Have five dogs. And my three inside dogs won’t eat eat Period. My German through it up.
Response from PetLabCo.May 27, 2025
Hi Melissa, We appreciate you trying our product and sharing this feedback. We're sorry to hear that your dogs didn't enjoy it, and one of your dogs had this experience. We'll be reaching out to you to learn more about your experience. We appreciate your patience. Best regards, PetLab Co.
Analda Corliss S.
Great product my dogs love it
Response from PetLabCo.May 26, 2025
Hi Analda, We are so sorry for your loss. Please accept our sincere condolences. We understand your need to cancel shipments and save money during this difficult time. A member of our team will be reaching out to address this as soon as possible. Thank you for your patience and we hope you are hanging in there. Take care, PetLab Co.
Herrmann
Ich habe den produkt über Instagram bestellt allerdings kein abo sondern nur 2 dosen zum probiern ,ich hab mein Hund über 4 tage ins futter gemischt beim 1 x hat er gespuckt und an alle 4 Tage auch er verträgt es leider nicht ,okay kann ja passiern .ich schrieb und rief mehrmals am tag und die firma ergebungslos kein kontakt .nach 4 wochen bekam ich eine 2 lieferung einfach so ,ich hab es nicht aufgemacht weil ich es zurückschicken möchte hab es erneut die firma kontaktiern wollen das sie mir ein rücksendeschein schicken wieder ohne erfolg ,ich hoffe auf diesen weg das vieleicht jemand von Petlab mich kontaktiert.
Response from PetLabCo.May 26, 2025
Hallo, es tut uns leid, dass du und dein Hund diese Erfahrung gemacht habt. Wir nehmen dein Feedback sehr ernst und möchten gerne mehr über die Reaktion deines Hundes erfahren. Könntest du uns bitte deine Bestellnummer mitteilen? Sobald wir diese haben, werden wir uns bei dir melden, um dir weiterzuhelfen. Vielen Dank! Mit freundlichen Grüßen, PetLab Co.
Cynthia
The products purchased don't seem to be doing what the advertisements said they would do,
Response from PetLabCo.May 26, 2025
Hi Cynthia, Thanks for sharing your feedback! We're sorry to hear you haven't seen a difference yet with the Allergy & Immune Chews. For some dogs, it can take 3 months to see the full benefits. We recommend sticking to the course and hope you see more visible results soon. If you have other concerns or questions, feel free to reach out at [email protected]. Best regards, PetLab Co.
