PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Marjorie L.
Fast acting green powder removed tarter and got Luke’s teeth camera ready! No fuss and he ate his food without hesitation. Recommend for all!
Response from PetLabCo.Jul 17, 2025
Hello Marjorie, We're happy to hear that the ProBright Advanced worked so well for Luke! It's great to know it helped the tartar and that he enjoyed his food with it. Your recommendation and kind words are deeply appreciated. Best regards, PetLab Co.
Lauren
PetLab Co is a great company! They provided healthy and tasty treats that my dog enjoys. The probiotic chews help my dog so much with allergies and gut health. Their customer service is excellent as well!
Response from PetLabCo.Jul 16, 2025
Hello Lauren, We're delighted your dog enjoys our tasty products! It's great to know the Probiotic Chews support your dog's skin discomfort and gut health. We appreciate your kind words about our customer service. Thank you so much for your feedback! Kind regards, PetLab Co.
Kellie M.
Great service and products make this a wonderful company. I mainly use the Pet Lab Pro Bright Advanced for my dogs teeth health. I sprinkle it on her food and it helps especially with her breath. I have tried some of the dog treats and my dog likes the salmon bites a lot! They are easy to reach and work with if you have any questions on the products or need help with an order.
Response from PetLabCo.Jul 16, 2025
Hi Kellie, We appreciate your kind words! It's great knowing our ProBright Advanced and Salmon bites are a hit with your dog. We're also happy to hear you find our team helpful and easy to reach. We are grateful for your support and look forward to continuing to serve you and your furry friend with top-notch products and service. Warm regards, PetLab Co.
Cindy S.
Quality supplements and attentive to the needs of our pets 5hough the info you send. Keep up the good work.
Response from PetLabCo.Jul 15, 2025
Hi Cindy, We're happy to hear that our supplements meet your standards and that you find our information helpful for your pets' needs. We truly appreciate your kind words and are so pleased that our products and services exceeded your expectations. Warm regards, PetLab Co.
Dave
My dog loves the beef treats. I will definitely get some more!!
Response from PetLabCo.Jul 15, 2025
Hello Dave, We're happy to hear that your dog loves our bites! Thank you for letting us know, and we appreciate your intention to purchase more. Warm regards, PetLab Co.
Ray
Not happy with the automatic renewal that I didn't ask for. How do I cancel.
Response from PetLabCo.Jul 15, 2025
Hi Ray, We regret to hear about the confusion. Just so you know, we never enroll customers in subscriptions without their consent. As long as you choose a one-time purchase, there won't be any recurring charges. We would like to assist you with the cancellation process. A member of our team will be reaching out. We appreciate your patience. Kind regards, PetLab Co.
MARTHA R.
I order one time , and I get charge and get the producto again next month. But were easy, the difficult part were to Unsubscribe. I never wanted get the products every month. Tricky
Response from PetLabCo.Jul 15, 2025
Hi Martha, We're sorry for any confusion. Just to clarify, we don’t enroll customers into a subscription unless it's specifically selected during checkout. We believe this has already been addressed by one of our Customer Experience team members, and your subscription has been canceled moving forward. If you need help with anything else, please don’t hesitate to let us know — we’re always happy to help! Warm regards, PetLab Co.
Katelyn S.
I love using PetLab Co for my dogs products! We have used the dental powder and joint care chews and he loves them both! Using the dental powder definitely makes a difference in his overall breath and cleanliness of his teeth! I have a larger breed dog (Samoyed) so making sure I also take care of his joints now is really important to me, and the fact he loves the joint chews really makes that easy!! Highly recommend this product to any dog owners :)
Response from PetLabCo.Jul 15, 2025
Hi Katelyn, We're happy to hear that your dog loves our ProBright and Joint Care Chews! It's great knowing the ProBright makes a difference and that he enjoys the chews. Your recommendation and kind words are deeply appreciated, and we are honored to have been a part of your dog's well-being. Kind regards, PetLab Co.
