PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Steven W.
It seems both my dogs are reacting great to both the probiotic and joint pills. Thank you!
Response from PetLabCo.Sep 17, 2025
Hello Steven, We're happy to hear that your dogs are doing well with our Probiotic Chews and Joint Care Chews. We strive to ensure a wonderful experience for our customers, and we genuinely appreciate your feedback. Best regards, PetLabCo.
RayeJean B.
The product was very good and really helped Pepper. However there was a problem with my old card and I never did get it solved due to the trouble I had with your customer service. So I quit using it.
Response from PetLabCo.Sep 16, 2025
Hi RayeJean, We're glad the Allergy & Immune Chews helped Pepper. However, we're sorry for the trouble with your card and the issues you experienced with our customer service. A member of our team will be reaching out to assist you further with this. We truly appreciate your patience! All the best, PetLabCo.
Lani
The dental powder has been amazing for cleaning my two yorkies teeth. They are 7 years old which is old for dogs not having dental cleaning from a Vet. The Vet says their teeth look good but may require cleaning next year. I truly believe that their small tarter around their gums will resolve the longer they take it. They have been using it for 4 months now and it has been an amazing improvement.
Response from PetLabCo.Sep 17, 2025
Hi Lani, We're happy to hear that the ProBright Advanced has shown such positive results for your Yorkies! It's great to know their dental health is doing amazing, and we appreciate you sharing your experience. Thanks for your wonderful feedback! Best regards, PetLabCo.
Elizabeth P.
Ease of use. My dog loves it and so do we and her veterinarian.
Response from PetLabCo.Sep 17, 2025
Hi Elizabeth, Thank you so much for your kind words! We’re thrilled to hear that your pup loves it—and that both you and your veterinarian are happy with it too. Your trust means the world to us! 💙 Warm regards, PetLabCo.
Teresa
Took a bit, but my Babies eventually started to take them. Their coats started to feel wonderfully soft. There was no more paw licking, and no more Sensitive tummy! I am very impressed!!! Thank you.
Response from PetLabCo.Sep 17, 2025
Hi Teresa, We’re delighted to hear that your little ones are now enjoying their chews and that you’ve noticed such wonderful results. We’re so glad the paw licking has eased up, too. Your feedback truly means a lot to us! 💙 Best regards, PetLabCo.
bshiggins
I'm pleased with the products. Receiving the products in a timely manner is always good.
Response from PetLabCo.Sep 17, 2025
Hello there, We're pleased you're happy with our products and appreciate that you mentioned our timely delivery. Thank you for your positive feedback and for choosing to entrust your pet's care to our product! Warm regards, PetLabCo.
Marcus T.
Don't waste your money, it doesn't work. I did a 90 trial with the probiotic chews for bloating and itching on 2 of my dogs ,and nothing has changed .
Response from PetLabCo.Sep 16, 2025
Hi Marcus, We appreciate you sharing your experience. We’re sorry the product did not provide the same benefits as it did for others. We understand that every dog has individual needs, and what may suit one may not suit another. It might be beneficial to explore other options or discuss alternative approaches with your veterinarian to address your pups' specific needs. If you’d like, our team would also love to work with you on finding an alternative. Feel free to reach out at [email protected]! All the best, PetLabCo.
Megan H.
This company has been so terrible I have tried cancelling three times and yet I still shave been receiving shipments and paying monthly for supplements I don’t even want. Also not a single response back to multiple emails! Absolutely ridiculous
Response from PetLabCo.Sep 16, 2025
Hi Megan, We're very sorry you've had this experience. Please know we never enroll customers into a subscription without their selection—our subscription option is completely optional. Also, it may be that an account wasn’t created to manage or cancel your subscription. To make sure we can help right away, please reach out to us directly at [email protected], or could you provide us with your order ID? That way, we can quickly locate your account and assist with canceling your subscription. We’ll make sure this is sorted for you. Kind regards, PetLabCo.
