PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Bobbi U.
Excellent service, excellent products which do what they claim.
Response from PetLabCo.Sep 24, 2025
Hello Bobbi, We’re absolutely thrilled to hear that you had a great experience with our products and service. Your feedback means a lot to us, and it’s wonderful to know that we could meet your expectations. Thank you for taking the time to share your experience! Kind regards, PetLabCo.
Rolando B.
No deseo más el producto y no encuentro la forma de darme de baja. Compré un solo pomo de Tailored Allergy & Immune - Probiotic Chew (SMALL) y ahora quieren mandarme 3 mas. No tengo dinero para pagar esto.
Response from PetLabCo.Sep 24, 2025
Hola Rolando, Lamentamos la confusión y frustración que esto le haya causado. Queremos que sepa que siempre puede cancelar su suscripción en cualquier momento a través de su Portal de Cuenta de Cliente, o si lo prefiere, comunicándose directamente con nosotros a través de la página Contáctenos en nuestro sitio web. Para poder ayudarle de inmediato, ¿podría por favor compartir con nosotros su número de pedido? Una vez que lo tengamos, podremos revisar su cuenta y asistirle con la cancelación de la suscripción para que no se le cobre por pedidos que no desea. Agradecemos mucho que nos haya informado sobre esto, y nos aseguraremos de resolverlo para usted. Atentamente, PetLabCo.
K H.
I am not a member anymore.
Response from PetLabCo.Sep 24, 2025
Hi K, We’re truly sorry to see you go and completely understand your decision. 💙 We hope that you and your pup are doing well, and we’ll always be here should you ever decide to return in the future. Sending our very best to you both! Warm regards, PetLabCo.
Lynette M.
I think it's difficult to navigate the website. But I can try over and over and finally get it right. Great products.
Response from PetLabCo.Sep 24, 2025
Hi Lynette, Thank you for sharing your thoughts with us! We’re delighted to hear that you enjoy our products. However, we're sorry for the difficulties you've experienced while navigating our website. Your feedback is invaluable, and we are always looking for ways to improve the user experience. We will consider your comments as we work on enhancing our website's navigation. If you ever need assistance in the future, please don't hesitate to reach out to us at [email protected]. Kind regards, PetLabCo.
customer
The product actually WORKS!
Response from PetLabCo.Sep 23, 2025
Hi there, We're so glad to hear that the product is beneficial for your dog! Thank you for sharing your positive experience with us; we appreciate it. All the best, PetLabCo.
Pam
Great product, delivered on time on a regular basis. My fur baby is 13-1/2 years and looks well, acts well, and stays active thanks to Probiotics
Response from PetLabCo.Sep 23, 2025
Hello Pam, We're delighted to hear that our product has made such a positive impact on your fur baby’s health and activity levels. It's heartwarming to know that our Probiotic Chews are helping your dog stay vibrant and active. We truly appreciate your support and are glad to provide timely delivery. Best regards, PetLabCo.
Maureen P.
Always easy
Response from PetLabCo.Sep 23, 2025
Hey Maureen, Thank you for your feedback! We're so glad to hear that you find the process easy. We aim to make your experience as smooth as possible. Your support is greatly appreciated! Kind regards, PetLabCo.
Erika Z.
Feel good about giving my dog probiotics. I am sure they are helping her digestion and guy health!
Response from PetLabCo.Sep 23, 2025
Hey Erika, We're thrilled to hear that you're feeling good about giving your dog our Probiotic Chews and that you believe they are helping her digestion and gut health. Your dog's well-being is our top priority, and we appreciate your trust in us. Kind regards, PetLabCo.
