PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Oct 13, 2025

Hello there, It's wonderful to hear that the ProBright Advanced is helping your 17-year-old dog maintain his teeth! It's also great to know our slow-feeder bowl has helped their eating habits and weight management. It's always rewarding to know that our products are making a difference for our customers and their beloved pets. Warm regards, PetLabCo.

Response from PetLabCo.Oct 13, 2025

Hello Linda, We're so glad to hear that your dogs are feeling better with our product. Thank you for sharing your experience and expressing your satisfaction with us. Warm regards, PetLabCo.

Response from PetLabCo.Oct 13, 2025

Hi Jake, We're so happy to hear that our products are working well for your dog! It means a lot to hear how our products made a positive difference in your dog's life. Your kind words are deeply appreciated, and we are honored to have been a part of your dog's well-being. Thank you again for your support.🥰 Kind regards, PetLabCo.

Response from PetLabCo.Oct 12, 2025

Thank you for taking the time to share your experience with us. We're truly sorry to hear about the delivery issues you've faced — we understand how frustrating it can be. We appreciate you bringing this to our attention, and we'd love the opportunity to make things right. Please reach out to us directly by emailing [email protected] or by calling our Customer Experience Team at +1 873-300-6088. We’re here to help and want to ensure both you and your pup have a much smoother experience moving forward. 🐾 Warm regards, PetLabCo.

Response from PetLabCo.Oct 10, 2025

Hi Lisa, We’re really sorry to hear that you weren’t aware of your subscription purchase and that you’re having trouble accessing your account online. Please know that our subscription is completely optional, and before completing your purchase, you’re given the option to review whether it’s a one-time order or a subscription. You can also access your customer account portal anytime to manage your subscription easily once you finish signing up. That said, we’d love to take a closer look and help you out. Could you please share your order ID with us so we can check the details for you? Best regards, PetLabCo.

Response from PetLabCo.Oct 10, 2025

Hello Patricia, We're happy to hear that our customer experience team was helpful and clearly explained the process to you. It's truly appreciated and encourages us to continue doing our best to make sure every customer's experience is memorable. Thank you taking the time to share your positive experience! Kind regards, PetLabCo.

Response from PetLabCo.Oct 10, 2025

Hi Trudi, Thank you so much for your kind words! We're thrilled to hear that you’re enjoying our products for your dog, and we truly appreciate you taking the time to share your positive feedback with us. Kind regards, PetLabCo.

Response from PetLabCo.Oct 7, 2025

Hi Danielle, We're very sorry your dog had this experience, and you're having trouble with returns. We follow stringent quality measures to provide the best products for our best friends. We want to look into this right away and learn more about your dog's experience. Could you please share your order ID with us? Kind regards, PetLabCo.