PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Oct 21, 2025

Hey Bere, Thank you so much for sharing Machaca’s story with us! We’re so happy to hear that she’s finally finding comfort. It’s wonderful that you started noticing results so soon — that makes our team’s day! We truly appreciate you giving PetLabCo. a try and trusting us to help your pup feel her best. Kind regards, PetLabCo.

Response from PetLabCo.Oct 21, 2025

Hi Nicole, We're sorry to hear you and your dog had this experience. We take great pride in our products by meticulously selecting ingredients to ensure the highest quality for our customers' pets. We would like to look into this further for you and your pup. Could you please share your order ID with us? We'd love to learn more about your dog's experience. Thank you! Best regards, PetLabCo.

Response from PetLabCo.Oct 19, 2025

We're sorry you're having trouble canceling your subscription and contacting support. We'd love the opportunity to make things right. Please reach out to us directly by emailing [email protected] or by calling our Customer Experience Team at +1 873-300-6088. Best regards, PetLab Co.

Response from PetLabCo.Oct 21, 2025

Hi Kathy, Thank you so much for sharing this wonderful feedback! We’re absolutely pleased to hear that ProBright has made such a positive difference in your Labrador’s breath and teeth! It’s great to know that he enjoys it with his food and that even your vet has noticed the positive changes. 🐾 We truly appreciate your recommendation and your trust in us. Warm regards, PetLabCo.

Response from PetLabCo.Oct 16, 2025

Hi Enrique, We appreciate your feedback about our customer service! It's wonderful to hear that you felt well taken care of. We look forward to continuing to provide you with exceptional service. Kind regards, PetLabCo.

Response from PetLabCo.Oct 16, 2025

Hi Diane, Thank you so much for sharing your update and for giving our Allergy & Immune Chews a fair try! We truly appreciate your patience and commitment, as every pup is unique and may respond differently. It often takes the full 3 months for some dogs to show noticeable changes, so we’re really glad you’re continuing to give it time. Please keep us posted on your Welsh Terrier’s progress — we’re rooting for your pup and hope to hear some positive changes soon! 🐾 All the best, PetLabCo.

Response from PetLabCo.Oct 16, 2025

Hey Michele, We’re truly sorry to hear that you haven’t seen any changes and that you’ve had trouble reaching us. Please also know that all of our reviews are from genuine customers who have shared their real experiences with our products. That said, every pup is unique, and results can vary — but we’ll do everything we can to help you. We’d love to take a closer look and see how we can make this right for you. Could you please share your order ID so we can locate your account and assist further? Looking forward to your reply so we can help sort this out. ❤️ Best regards, PetLabCo.

Response from PetLabCo.Oct 14, 2025

Hi Gary, We're sorry to hear about this experience and for the confusion caused. Our subscription option is completely optional, and there shouldn’t be any charges if you haven’t selected it during checkout. So we can take a closer look and make this right for you as quickly as possible, could you please share your order ID? Once we have that, we’ll review the details and help resolve this right away. Thank you for bringing this to our attention — we truly want to make things right. Kind regards, PetLabCo.