PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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STEPHANIE S.
Delivery was quick & no problems were encountered & I will be ordering again in the future
Response from PetLabCo.Nov 3, 2025
Hello Stephanie, We're happy to hear that your delivery was quick and seamless. Thank you for your positive feedback; we appreciate your intention to order again in the future! Kind regards, PetLabCo.
Sandra T.
Highly recommend.
Response from PetLabCo.Nov 3, 2025
Hello Sandra, Thank you so much for the recommendation! We’re thrilled to know you’re happy with your experience. Kind regards, PetLabCo.
melissa A.
Amazon delivery was rude. Loud music , screeching backward up our driveway.
Response from PetLabCo.Nov 3, 2025
Hi Melissa, We’re sorry to hear about your experience with the delivery. We completely understand your frustration. We truly appreciate you taking the time to share this feedback with us, and please know we’ll be reporting this issue to the carrier so it can be addressed. We don’t ever want something like this to happen again, and your feedback helps us work toward ensuring a smoother and more respectful delivery experience in the future. Kind regards, PetLabCo.
Michael C.
The order was good. But the delivery driver threw the order on the ground. If there was any glass it would have broke
Response from PetLabCo.Nov 3, 2025
Hi Michael, We’re sorry to hear that your package was thrown on the ground — that’s truly upsetting, and we completely understand how concerning that must have been for you. We never want any of our customers to experience this kind of handling, and we’re very grateful you took the time to let us know. We’ll be reporting this to the carrier so we can help make sure it doesn’t happen again. Your feedback means a lot to us, and we truly appreciate your patience and understanding. All the best, PetLabCo.
Johnny L.
Everything was good
Response from PetLabCo.Nov 3, 2025
Hello Johnny, We’re so glad to hear that everything went well! Thanks so much for sharing your experience. Kind regards, PetLabCo.
Keith B.
delivery was timely and as planned. thank you
Response from PetLabCo.Nov 3, 2025
Hello Keith, We're happy to hear that our delivery service met your expectations. Thank you for your positive feedback; we appreciate it! Kind regards, PetLabCo.
Tammy W.
Ups driver left the front gate open. One would think if you were delivering a “Pet Lab” product that you would be aware that there’s a possibility of a dog residing there and the closed gate you walked through should be closed when you left.
Response from PetLabCo.Nov 3, 2025
Hello Tammy! We’re so sorry to hear about your experience. While delivery issues are out of our direct control, we completely understand how concerning it is when a gate is left open, especially with pets at home. We truly appreciate you bringing this to our attention and will be sure to share your feedback with our shipping partners to help prevent this from happening again. Warm regards, PetLabCo.
Stacey S.
Received my delivery. Ty
Response from PetLabCo.Nov 3, 2025
Hello Stacey, We appreciate you letting us know about your delivery. We value your feedback and your time. Thank you for trusting us with your pet’s needs – your support means a lot to us! Kind regards, PetLabCo.
