PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Sep 2, 2026

Hi Greg, Thank you so much for sharing your wonderful feedback. We are thrilled you are seeing the benefits for your Australian Shepherd. We truly appreciate you being a part of our community. Warm regards, PetLabCo.®

Response from PetLabCo.Sep 1, 2026

Hi Benjamin, thank you for sharing your feedback. We understand you’re waiting for better results. With consistent use at the recommended daily amount, it can take up to 90 days to see the full potential benefits. If your pet has been using the product consistently for more than 3 months, we’d love to understand more. In the meantime, our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Sep 2, 2026

Hi Vicki! Thank you so much for being a long time customer. We're happy to hear that our product is making a positive difference for your dogs and that shipping was quick! We appreciate your feedback regarding the packaging and understand your concern about the containers. Our containers are made of plastic #5 -polypropylene. This is the same material used for food containers such as syrup, ketchup, and yogurt. While it is recyclable, check with your local program for their acceptance. We are always looking for ways to improve our sustainability and cost-effectiveness, and appreciate your feedback. Warm regards, PetLabCo.®

Response from PetLabCo.Sep 2, 2026

Hi Paula, We are so happy to hear that our product has made such a positive difference for Cassie! We truly appreciate you sharing your wonderful experience. Thank you for being a part of our community! Regards, PetLabCo.®

Response from PetLabCo.Sep 2, 2026

Hi Lisa, We appreciate you taking the time to share your feedback. It's great to hear your dogs enjoy our product and you are seeing the benefits. We are concerned to learn about the difficulties you've experienced with the delivery service. This is certainly not the experience we want for our customers. We take this feedback very seriously and will make sure it is raised appropriately. Thank you so much for being a valued member of our community! Regards, PetLabCo.®

Response from PetLabCo.Sep 3, 2026

Hi Austin, We are very sorry that you have not seen desired results. Please note that the products you ordered are not covered by a money back guarantee. All dogs are unique, and what works for some dogs may not work for others - just like with all supplements. We know it can be frustrating when a product doesn't work as you expect, and we are reaching out to learn more about your experience to see what we can do to further assist. Regards, PetLabCo.®

Response from PetLabCo.Sep 1, 2026

Hi Tomas, Thank you so much for kind words. We appreciate you being a part of our community! Warm regards, PetLabCo.®

Response from PetLabCo.Aug 31, 2026

Hello Charles, Thank you for your feedback! We understand that receiving more product than you currently need can be frustrating, especially when you already have a two-month supply on hand. Please know that you can skip or postpone your next delivery before your scheduled rebill date. We’d be happy to help adjust your subscription so the delivery schedule better matches your needs. You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. In the meantime, our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.