PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cassie G.
The answer in a quick manner return any questions with answers and always help with your order or anytime you have an issue I highly recommend them
Response from PetLabCo.Nov 6, 2025
Hello Cassie, We're happy to hear that our team provides quick, helpful answers and support whenever you have questions or issues. We appreciate your recommendation and thank you for your feedback! Kind regards, PetLabCo.
Connie A.
Product came right on time. But don’t feel that it helped my dog.
Response from PetLabCo.Nov 7, 2025
Hi Connie, We appreciate your feedback and are glad the product arrived on time. We're sorry it didn't provide the results your dog needed. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs, and what may work for one may not work for another. It might be beneficial to explore other options or discuss alternative approaches with your veterinarian to address your pup's specific needs. Thank you so much for giving it a try and for your feedback! We value your input and use it to continuously improve our work and products to better serve you in the future. Best regards, PetLabCo.
Robert E.
Seemed to work for a while but not
Response from PetLabCo.Nov 6, 2025
Hello Robert, We're sorry you're not seeing the desired results with our product. We understand that every dog is unique, as well as how they respond to certain ingredients. We’d love to learn more about your pup’s experience so we can help. Our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
Marcus S.
I DID NOT RECEIVE ALL OF MY ORDER I RECEIVED 2 bottles allergy immune itch chews MISSING 2 bottles healthy gut chews
Response from PetLabCo.Nov 7, 2025
Hello Marcus, We're truly sorry to hear that your order arrived incomplete. This is far from the experience we want for you. One of our Customer Experience Team members has already reached out and arranged a replacement for the missing items, and this has been sent with expedited shipping so it gets to you as quickly as possible. We’ll also be reporting this to our fulfillment team to help ensure this doesn’t happen again. We appreciate your patience and understanding while we make this right. Kind regards, PetLabCo.
Giovanna
Package arrived open. Defective envelope. Product obviously fell out.
Response from PetLabCo.Nov 7, 2025
Hi Giovanna, We are sorry to hear about the damaged package and missing product. We can see that a member of our Customer Experience Team has already stepped in and arranged a replacement order for you, and this has been sent out with expedited shipping, so it should reach you as quickly as possible. We’ll also be reporting this to our fulfillment team to make sure situations like this are prevented moving forward. Your feedback is incredibly important. Warm regards, PetLabCo.
Judy F.
Rocky is so happy now that he is on probiotic chews. His digestive system is on point and consistent. He loves the chewys - he thinks its a treat!
Response from PetLabCo.Nov 6, 2025
Hello Judy, We're happy to hear that the probiotic chews are working so well for Rocky! It's great that he enjoys them. Thank you so much for sharing this update — give Rocky some extra belly rubs from us! 🐾 Kind regards, PetLabCo.
ivaleen C.
The Name, PetLab company is to be trusted. I've used their products on my family's pet for years. Comes with positive results.
Response from PetLabCo.Nov 6, 2025
Hello Ivaleen, Thank you so much for your kind words and for trusting PetLab Co. over the years! We’re thrilled to hear that our products have brought positive results for your family’s pet. Your continued support truly means the world to us! 🐾 Kind regards, PetLabCo.
Economy T.
Awesome product
Response from PetLabCo.Nov 6, 2025
Hello Sabrina, We’re so glad to hear you’re enjoying our product! Thank you for sharing your feedback and for being part of the PetLab Co. family. Kind regards, PetLabCo.
