TIFFINE
Well my package always arrives on time
Well my package always arrives on time. What I don’t particularly care for is the stale dental stick chews I receive sometimes. I pay for a subscription & I shouldn’t receive them stale. That is my only problem; other than that everything about the process is great!
Response from PetLabCo.Nov 17, 2025
Hi Tiffine, Thank you so much for sharing this with us — and we're sorry to hear about the dental sticks you’ve received. We checked on our end, and it looks like we don’t currently have an account linked under your details for any Dental Sticks orders. One of our Customer Experience team members will reach out to you directly to help locate your Prebiotic Dental Sticks order and make sure everything gets sorted out properly. We truly appreciate you letting us know, and we’ll make sure you’re taken care of. Warm regards, PetLabCo.



