PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 19, 2025

Hello Harry, We appreciate you bringing this to our attention through email. We're sorry to hear the bag wasn't sealed properly, and most of the product was lost. We'll look into this. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Jeff, We’re very sorry to hear that your bag arrived empty. That’s certainly not the experience we want for you. Our team will be reaching out shortly to ensure you’re fully taken care of. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Maureen, We're so happy the product arrived as scheduled and that you love it! Thank you for sharing your positive experience with our product. Best Regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Michelle, Thank you for bringing this to our attention. We’re very sorry to hear that your packages haven’t been delivered according to your instructions. That’s definitely not the experience we want for you. We’ll report this to our delivery partner right away and work to ensure your future orders are handled more securely. Best Regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello David, We're happy to hear that you received your order quickly and that the probiotics are effective. Thanks for your feedback. Best Regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Robert, We're happy to hear that our delivery service met your expectations with timely updates. Thank you for your positive feedback! Best Regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Michelle, We're happy to hear that your order arrived well packaged and on time! Thank you for your positive feedback; we appreciate it. Best Regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Jackie, We are sorry to hear that you did not see results, and for the inconvenience caused while trying to cancel your subscription. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. We’d love to assist you further. Could you please provide your order ID so we can review your subscription and help resolve this? You can also use the “Contact Us” form on our website, which is the fastest way to reach our team for any concerns. Best Regards, PetLabCo.