PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 20, 2025

Hello Sharon, I’m very sorry for the inconvenience you’ve experienced. I completely understand how important it is to stop the subscription immediately, especially since your pup is now on a prescription from the veterinarian. In the meantime, our team will also reach out to ensure your subscription is fully canceled. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Nov 20, 2025

Hello Thomas, Thank you for taking the time to leave your review! We’re happy to hear your order arrived on time. We truly appreciate your support and look forward to serving you again! Kind regards, PetLabCo.

Response from PetLabCo.Nov 20, 2025

Hello Diana, We’re so sorry to hear that you’ve had trouble canceling your subscription. You can cancel or manage your subscription anytime through our customer portal, based on your preference. If you need any help, please know that we also have a “Contact Us” form on our website — this is the quickest way to reach our team for any concerns. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo. Best Regards, PetLabCo.

Response from PetLabCo.Nov 20, 2025

Hello Edward, We’re glad to hear that the product is working! I completely understand wanting to pause your subscription while you use your current supply. Please know that you have the option to adjust the delivery frequency or postpone it anytime through our customer portal. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Rebecca, We're happy your dog loves the chews and that you find our delivery reliable! Thanks for your feedback; we appreciate your support! Best Regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Kenneth, We're happy to hear that your delivery at home went smoothly! Thank you for your positive feedback; we appreciate it. Best Regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Luis, We appreciate you sharing your experience. We're sorry to hear that the product didn't help your dog. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 19, 2025

Hello Deborah, We’re very sorry to hear that your shipment hasn’t arrived, even though the tracking shows it was delivered. That’s definitely not the experience we want for you. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.