PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 25, 2025

Hello Harold, I’m truly sorry to hear that your package arrived empty. That’s incredibly frustrating, and this is absolutely not the experience we want for you. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 25, 2025

Hello Debbie, We're happy to hear that our tracking information and timely delivery met your expectations. Thank you for your feedback! Best Regards, PetLabCo.

Response from PetLabCo.Nov 25, 2025

Hello Tammy, We're happy to hear that our product has made a positive difference to Tina's breath and teeth! It's great to know that our subscription service is convenient for you and one less thing to remember. Thanks for your feedback! Best Regards, PetLabCo.

Response from PetLabCo.Nov 25, 2025

Hello Constance, We're happy to hear that your order was delivered as promised. We appreciate you taking the time to leave us feedback. Best Regards, PetLabCo.

Response from PetLabCo.Nov 25, 2025

Hello Robert, I’m truly sorry for the frustration this has caused. I completely understand how concerning it must be to receive a partially opened package. According to our records, your orders were delivered, and the number of tubs from your previous order appears correct. However, we want to make sure everything is right for you, and we’ll be happy to investigate this further and assist you. One of our team members will be reaching out to you shortly to help resolve this. We really appreciate your patience and for bringing this to our attention. Best Regards, PetLabCo.

Response from PetLabCo.Nov 24, 2025

Hello Chris, Thank you for sharing your feedback with us. We’re truly sorry to hear that your bag arrived open — that’s certainly not the experience we want for you. Please know that we’re looking into this delivery issue right away so we can make things right. In the meantime, a member of our team will reach out shortly to ensure you’re fully taken care of. We really appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Nov 24, 2025

Hello Erika, We're so glad our product works well for your senior Frenchie! Thank you for your positive feedback; we appreciate it very much. Best Regards, PetLabCo.

Response from PetLabCo.Nov 24, 2025

Hello Dawn, Thank you for sharing your feedback. We're sorry to hear that the product didn't help your dog. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. You’re always welcome to reach out to us directly. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Best Regards, PetLabCo.