PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 27, 2025

Hello Eileenf, We’re sorry to hear that you’ve been receiving more products than expected. I checked your account, and it looks like your orders have been shipping monthly. Please know you can adjust your delivery frequency or postpone future shipments at any time to better fit your needs. For best results, we recommend giving your dog one chew per day, which is typically enough for a full month of consistent use. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you bringing this to our attention! Kind regards, PetLabCo. 🐾

Response from PetLabCo.Nov 26, 2025

Hello Cindy, Thank you so much for sharing your experience! We’re thrilled to hear that your Italian Greyhounds are doing so well. We understand how stressful dental issues can be, especially after what happened with Lily. We’re grateful our product has made a positive difference to their health. Thank you for trusting us with their care! 🐾 Best Regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello Carol, Thank you for sharing your feedback. We’re glad to hear your items arrived safely and were well packed! Our standard delivery timeframe is 3–5 business days, and we’re happy to know your package arrived within that window. While courier handling is outside our control, we truly appreciate you keeping us updated. If there’s anything else we can help with, we’re here for you! Best Regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello Tana, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. If you ever need anything, we’re always happy to help! 🐾 Best Regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello Aida, We're happy to hear that our product has made a positive change in Bella! Thank you so much for your encouraging feedback; we appreciate it! Best Regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello Jill, We appreciate you sharing your experience. We're sorry to hear that the product didn't help your dog. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello JoLynne, We're happy to hear that you and your pups received quick, reliable delivery service! Thank you for your positive feedback; it means a lot to us. Best Regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello there, We’re so sorry to hear that your package arrived unsealed and open. That’s definitely not the experience we want for you. Thank you for letting us know. In the meantime, our team will be reaching out to ensure this is resolved as quickly as possible. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.