PetLabCo.Reviews of thepetlabco.com

Honor the email sent on January 27, 2026 for special pricing!! NO way to reach PetLab Co. about the email and it's offer that was not honored when the order was placed and the code entered. Please see below. Hey Michael, it’s Chris! You’ve used ProBright® before, so you know how tricky dental care can be - especially with a very small dog. If dental care for a tiny mouth ever felt tricky to keep up with, you’re not alone... That's why for this week only, when you buy one tub of Extra Small ProBright®, you can get a second one for FREE. That's four months of support for extra-small dogs under 12 lbs... Support clean teeth and fresher breath, without brushing or hard chews that small dogs often struggle with. It's easy to claim your email-exclusive buy one, get one free offer on ProBright®: Simply add two Extra Small tubs to your basket, and use code FREEPROBRIGHTXS at checkout. No subscription. No pressure. 👉 Use code FREEPROBRIGHTXS at checkout But hurry, this code expires this Sunday... I hope this makes it easier to give it another go. Warmly,

Always prompt and helps with itching.

If your parcel is lost or stolen during delivery, do not expect any help or resolution. Given they use Amazon fulfillment don't expect to receive your delivery either! Despite my order clearly not being delivered to my business address, and providing evidence showing it was left outside at a completely different location around 0.1 miles away, the company refused to replace the order. THEY SAID its in their T&Cs to not replace or refund!!!! The delivery was made while the business was closed for the weekend, yet the package was still left unattended elsewhere. Rather than taking responsibility or attempting to resolve the issue, customer service simply cancelled my subscription instead of replacing the missing item. This is extremely poor customer service. Most reputable businesses would value ongoing customers and resolve a delivery problem quickly. Instead, they chose to lose a paying subscriber rather than correct a clear delivery failure. Very disappointing and not a company I would trust to order from again.

The overall ingredients,quality ,the price. Amazing product for my dog,11 1/2 year old shitzu/havanese,who’s started with arthritis. In just 1 month seeing a big difference in her overall health.Canadian product,very nice! Thank you

I ordered product which works as advertised - after paying for my order I kept getting texts about auto payment failures which I didn't authorize - I finally received the product I ordered

This product is so amazing for helping with my dogs teeth. I’ve always had a hard time getting to the back teeth of my Dutch Shepherd however, this stuff really gets the job done! I also have two German shepherds and a pity mix and they all use it and love it! So happy with the results!

You charged 41 pound for nothing I never subscribed still waiting for my refund going into 2 weeks now

They were very caring and took care immediately of a problem with delivery very good to communicate with