PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kristy S.
My dogs have been taking probiotic chew for months, and it has been the best choice for my two pugs.
Response from PetLabCo.Mar 16, 2026
Hello Kristy, We're happy to hear that our probiotic chews have been beneficial for your pugs over these past months. Thank you for sharing this positive experience with us! Best Regards, PetLabCo.
Lynn E.
I would like to unsubscribe for monthly delivery.
Response from PetLabCo.Mar 16, 2026
Hello Lynn, We’re sorry to hear that you’d like to cancel your subscription. We’d be happy to assist you with this process. Please note that you also have the option to cancel directly through our customer portal if that’s more convenient. In the meantime, our team will be reaching out to ensure you’re fully supported. We truly appreciate you letting us know and giving us the opportunity to assist. Kind regards, PetLabCo.
Kristine B.
I have been receiving too much product lately?!? At first was perfect amt but now TOO MUCH!!
Response from PetLabCo.Mar 16, 2026
Hello Kristine, Thank you for your feedback. We’re sorry to hear that you’ve been receiving more product than expected. We’d be happy to adjust your subscription so that you receive products at a pace that works best for you. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We truly appreciate you letting us know and giving us the chance to assist. Kind regards, PetLab Co.
Charlene V.
Great delivery service, but it arrives a little too soon, so I put our subscription on hold until the time we need another supply. Thank you!
Response from PetLabCo.Mar 16, 2026
Hello Charlene, We’re glad to hear that you’re happy with our delivery service! We understand that you received your new product while still using your current supply. We’d be happy to update your subscription so you’ll have plenty of time to enjoy the product before the next delivery. Best Regards, PetLabCo.
Suzie G.
Habituellement, je reçois ma commande directement à la maison. Et pour celle ci, je l'ai reçu par la poste. Je dois me déplacer pour avoir ma commande. Si je ne vais pas à la poste, je cours le risque que ma commande vous soit retourné. Voilà !
Response from PetLabCo.Mar 16, 2026
Hello Suzie, Thank you for bringing this to our attention. We’re very sorry to hear your package wasn’t delivered with proper care. That’s not the experience we want for you. We'll report this to our shipping partner. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.
ANN PEACHMAN S.
The delivery came quickly, before I ran out of product.
Response from PetLabCo.Mar 16, 2026
Hello Ann, We're happy to hear that our prompt delivery met your needs and ensured you didn't run out of the product. Thank you for your positive feedback! Best Regards, PetLabCo.
Paul
Orders are done in a timely manner and received on time.
Response from PetLabCo.Mar 16, 2026
Hello Paul, We're happy to hear that your orders are completed promptly and arrive on time. We appreciate your positive feedback and thank you. Best Regards, PetLabCo.
Leeanne H.
Always on time.
Response from PetLabCo.Mar 16, 2026
Hello Leeanne, Thank you for your feedback! We’re glad to hear that your product always arrives on time. Best Regards, PetLabCo.
