PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 17, 2026

Hello Jette, We’re sorry to hear that you didn’t receive your package—this certainly isn’t the experience we want for you. While delivery timelines can sometimes be affected by the courier, we completely understand how frustrating this can be. That said, we’re glad to know that one of our colleagues has already arranged a replacement for your order. If there’s anything else we can assist you with in the meantime, please don’t hesitate to let us know. Best Regards, PetLabCo.

Response from PetLabCo.Mar 17, 2026

Hello Maria, Thank you so much for your kind words! We're thrilled to hear that Adelene was able to address all your concerns and provide you with great customer service. We'll be sure to pass along your feedback to her, it will definitely make her day! If there's anything else we can assist you with, please don’t hesitate to reach out. Best Regards, PetLabCo.

Response from PetLabCo.Mar 16, 2026

Hello Anne, Thank you for letting us know! We’re glad to hear your delivery arrived without any issues. Best Regards, PetLabCo.

Response from PetLabCo.Mar 16, 2026

Hello Michel, We appreciate your review. We're happy to hear that you were understanding about the weather-related delay. Thank you for your patience! Best Regards, PetLabCo.

Response from PetLabCo.Mar 16, 2026

Hello Clayton, We're happy to hear that your delivery arrived on time and without any problems. Thank you for your positive feedback; we appreciate it. Best Regards, PetLabCo.

Response from PetLabCo.Mar 17, 2026

Hi Maritza, We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.

Response from PetLabCo.Mar 16, 2026

Hello Belle, We're happy to hear that you had a positive delivery experience with Canada Post and found it convenient to pick up your order from your community mailbox. Thanks for your feedback! Best Regards, PetLabCo.

Response from PetLabCo.Mar 16, 2026

Hello Larry, We're so glad our product has made a positive change to your dogs' coat and skin health! We appreciate you sharing your positive experience with us. Best Regards, PetLabCo.