PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Janice M.
It was fine, but you are sending replenishment too early. I would like to stop the delivery for now as it’s not addressing the exact need for my dog Charlie.
Response from PetLabCo.Apr 24, 2026
Hi Janice, thank you for taking the time to leave this feedback. We've sent you an email to further assist you! Best regards, PetLabCo.®
Susette H.
I never received my order and PetLab refused to compensate for it or even send me a replacement. Their customer service was awful and I don't recommend buying any product from them because if something happens, you are just out of luck!
Response from PetLabCo.Apr 26, 2026
Hello Susette, We’re truly sorry to hear about your experience, and we never intended to make you feel this way. We always strive to ensure our customers feel supported, and we’d like the opportunity to learn more about what happened. Could you please share your order ID so we can locate your account and assist you further? Best Regards, PetLabCo.
Maria Elva V.
sometimes the cap is vacuum sealed and really difficult to open
Response from PetLabCo.Apr 25, 2026
Hi Maria, thank you for taking the time to leave this review and we're sorry to hear about the difficulty. We will relay this feedback to our team and look into this further. Please do not hesitate to reach back out to us with any additional questions and concerns, we're always happy to help! Best regards, PetLabCo.®
John B.
Notified, sent and received.
Response from PetLabCo.Apr 23, 2026
Hi John, we're glad to hear you had a good experience. Please feel free to reach out to us with any questions or concerns as we are always happy to help! Best regards, PetLabCo.®
JNJ
My pet loves it. Delivery is fast.
Response from PetLabCo.Apr 23, 2026
Hi there, thank you for giving us this feedback. We're so glad to hear about the speedy delivery and that your pet enjoys it and we'd love to hear about updates along the way. Don't hesitate to reach out to us with any questions or concerns, we're always happy to help! Best regards, PetLabCo.®
MICHAEL
Product arrived when expected.
Response from PetLabCo.Apr 23, 2026
Hi Michael, thanks for taking the time to leave this review. We are glad to hear about this positive experience. Please feel free to reach out to us with any questions! Best regards, PetLabCo.®
Steve M.
We have been trying the allergy and immune pills for my 3 year old chocolate lab for well over 6 months. Have not missed one dose. It does not appear to be doing what I was led to believe. So I am cancelling. It might work for someone else but not for us. I feel like we wasted all that money because we were told it would take at least 3 months and we kept at it for maybe 10 months or so without the results we were led to believe that we would receive. Maybe we should have just listened to others who said to let your dog develop natural immunity and allergy protection like we did for our other two labs in the past.
Response from PetLabCo.Apr 23, 2026
Hi Steve, we're sorry to hear about this experience. We have sent you an email to further assist you. We look forward to hearing from you! Best regards, PetLabCo.®
Deb
I was skeptical when I purchased Probright Advanced. I have to say in just over a month my dogs teeth look so much better. I also worried that my dog would eat it, I mix it in a small can of moist dog food and Roxie just eats it all. She is a very picky eater so I’m happy about that. It works!
Response from PetLabCo.Apr 23, 2026
Hi Deb, we appreciate this feedback. We're so glad to hear Roxie is enjoying the ProBright Advanced! We'd love to hear more updates as she continues to use the ProBright Advanced, please don't hesitate to reach out with any questions or concerns! Best regards, PetLabCo.®
