PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dirk L.
the bag was wet inside and one of the dental powder containers had broken open. It was completely unusable
Response from PetLabCo.Apr 28, 2026
Hi Dirk, We are so sorry you have had this experience. We'd love the opportunity to look into this for you. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Ellen T.
Ot was delivered as scheduled.
Response from PetLabCo.Apr 26, 2026
Hello Ellen, We're happy to hear that your delivery arrived as scheduled. Thank you for letting us know about your experience. Best Regards, PetLabCo.
Francois-Yves C.
Easy delivery and right on time
Response from PetLabCo.Apr 26, 2026
Hello Francois, We're happy that our delivery was easy for you and arrived right on time. Providing dependable service is very important to us. Best Regards, PetLabCo.
Vera L.
Always delivers on time. Gives delivery updates. Product works well on my dogs teeth. I have had several people say how white my dogs teeth are. I recommend this product!
Response from PetLabCo.Apr 26, 2026
Hello Vera, We're happy to hear that our product made a positive changes for your dog's dental care and that you've received positive comments. We appreciate your recommendation and are glad you're satisfied with our timely delivery and updates! Best Regards, PetLabCo.
Mary
Auto shipments are off from time to time.
Response from PetLabCo.Apr 26, 2026
Hello Mary, We’re sorry to hear about your experience with the subscription. We understand your concern and would like to clarify that auto-shipments are processed based on the scheduled delivery dates set for your subscription. That said, we’d be happy to review your account to ensure everything is correct and assist you further. Our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
Julaine H.
The products are great. Both of my dogs are eating and more active than before.
Response from PetLabCo.Apr 25, 2026
Hi Julaine, thanks for giving us this great feedback! We'd love to hear more updates about how your dogs are doing! Please feel free to reach out to us with any additional questions or concerns! Best regards, PetLabCo.®
CHRISTINE W.
Always delivered on time and when expected.
Response from PetLabCo.Apr 25, 2026
Hi Christine, we're glad to hear you've had great experiences and thank you for leaving this review. We're always happy to help so please reach out if you have any questions! Best regards, PetLabCo.®
Ann T W.
Arrives as ordered
Response from PetLabCo.Apr 25, 2026
Hi Ann, we appreciate you taking the time to leave this review! We're glad to hear about your positive shipping experience, we'd love to hear how your pet enjoys the products! Please don't hesitate to follow up with us for any questions or concerns! Best regards, PetLabCo.®
