PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Angel F.
Your clinicians were extremely nice and professional.
Response from PetLabCo.Apr 29, 2026
Hello Angel, We are happy to hear that you found our clinicians to be both nice and professional. Thank you for your positive feedback! Best Regards, PetLabCo.
Sean V.
Our dog won't eat this stuff. I couldn't tell you if it works. Advertisements make it look like sprinkling a little bit of powder on a few bowls of food, and like magic, bright white teeth. Nope, it's a monthly subscription.
Response from PetLabCo.Apr 29, 2026
Hello Sean, We’re sorry to hear that your dog did not take to the product and that your experience did not meet your expectations. When a new element is added to a dog’s daily food, it's common that they may eat less while adjusting. Best adheres to moist kibble or wet food. Some have found adding a bit of chicken broth at first can help during the adjustment period. It might take up to 3 months of consistent use for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. We always want managing your subscription to feel simple and stress-free, and we regret that this wasn’t your experience. If you’re still having trouble or need further assistance, please don’t hesitate to reach out to us directly at [email protected]. Could you please provide your Order ID so we can look into this for you? Best regards, PetLabCo.
Janice K.
Not much to tell. We get our order delivered to our doorstep each month. It has never failed to come on time.
Response from PetLabCo.Apr 28, 2026
Hi Janice, We are so happy to hear your deliveries have arrived on time each month. Thank you so much taking the time to share your experience with us. We appreciate you being a member of our community. Regards, PetLabCo.®
Misti Angel M.
Dog is human has helped my Labrador so much!! She went from being itchy, losing hair, having hot spots, and having red bumps all over her underbelly to being a normal dog. Personally my dog does not have issues when we're not in California but for whatever reason in California her allergies are so bad that it is heartbreaking dog is human has changed that for me and I will continue to purchase it while living in California so she does not have allergies.
Response from PetLabCo.Apr 28, 2026
Hi Misti, We appreciate you taking the time to share your feedback. Just to clarify, we are PetLabCo.® and do not have any affiliations with Dog is Human. Feel free to check out our supplements here: https://thepetlabco.com/ Regards, PetLabCo.®
Brook T.
Unfortunately my dog didn’t love the taste and it gave him diarrhea that last a several days after I spotted giving it to him. I can’t say if it would help with his teeth because it agreed horribly with his stomach.
Response from PetLabCo.Apr 28, 2026
Hi there! We’re really sorry you and your dog had this experience. We’d love the opportunity to look into this further. Can you please share your order number so we may locate your account? Best regards, PetLabCo.®
Kennetha S.
I edited my Subscription to make the deliveries further apart, and I immediately received another order. Too much product, and I do not know how to control this.
Response from PetLabCo.Apr 28, 2026
Hi Kennetha, Thank you so much for sharing your experience. We are so sorry for any frustration this has caused. Someone from our Customer Experience team will follow up with you shortly to provide support. Regards, PetLabCo.®
Sandra H.
Adelene was very helpful and patient with me while assisting me with making the proper changes to my dogs order. I appreciate the quick response and willingness to help. I also love that there are tailored chews for my pups.
Response from PetLabCo.Apr 27, 2026
Hi Sandra, We're so glad to hear that you had a positive experience and that our team was able to assist you with your dog's order. We appreciate your kind words and are happy that your pups enjoy our tailored chews! Kind regards, PetLabCo.®
armando L.
My first interaction with your company was through your product advertisement. My two boys have the symptoms explained in your advertisements, so I decided to try it and placed my order. I ordered the specials that was advertise of the 90-day subscription. But I had questions about my billing, and that's when I was connected to Chuck, a human, not AI. We chatted about my billing and the products, which were amazing in clarifying my billing and correcting the next billing cycle, which I highly appreciated! My experience with Chuck was also very amazing, only because you hardly get such excellent customer service nowadays (anymore). He explained every situation very well and assured me that my subscription would be billed correctly. Please acknowledge Chuck for his excellent customer service, and you can let him know it was the 26yr Veteran retired Master Chief of the Navy who was pleased with his professionalism and excellent customer service, and I only hope that I get to chat with him again should I need his help again! Now, let's see if my pets will benefit from your product! THANK YOU!
Response from PetLabCo.Apr 27, 2026
Hi Armando, We appreciate you sharing your experience. It's great to hear that the advertisement resonated with you and that you found the subscription option appealing. We're also happy that your billing questions were resolved efficiently. We'll certainly pass along your kind words to Chuck you interacted with and hope your pets benefit from our product! Kind regards, PetLabCo.®
