PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Eileen B.
Package was delivered, he took a picture of it on the porch , date and time and sent it to my phone
Response from PetLabCo.May 18, 2026
Hi Eileen, Thank you so much for sharing your experience. We are thrilled your package was delivered and that the carrier was so thorough. We know how important your dog's supplements are! Thanks for being a part of our community. Regards, PetLabCo.®
Jill J.
Auto ship is a nice convenience for probiotics that actually help my dog.
Response from PetLabCo.May 18, 2026
Hi Jill, Thank you so much for taking the time to share your experience. We are so happy to hear you have been happy with the subscription and have seen the benefits for your dog. Regards, PetLabCo.®
Kenneth E.
Throw shipment in the middle of my driveway. My driveway is up a hill that is covered by trees on both sides and has a sharp left hand turn at the top , she put the package in the middle of the driveway at the top of the sharp turn... If I would not have been at home, I would have came home up my driveway @ Normal speed . I would have ran over the shipment.....
Response from PetLabCo.May 19, 2026
Hi Kenneth, Thank you so much for sharing your experience with us. We are very sorry this happened. While the delivery is handled by the carrier, your feedback is very important to us. We will make sure the right person sees this. Regards, PetLabCo.®
PHYLLIS H.
Delivery was great but I don’t recall requesting automatic ordering. I have several jars that I haven’t opened yet and then another gets delivered. It’s coming too fast and I would like to discontinue auto orders
Response from PetLabCo.May 17, 2026
Hi Phyllis, we appreciate you sharing your feedback. We can certainly help you adjust your subscription to better suit your needs. We've sent you an email to further assist with this, we are available via email, phone or chat. We're always happy to help. Best regards, PetLabCo.®
Kim M.
I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from licking and skin under the armpits are clear and hair is growing back.
Response from PetLabCo.May 17, 2026
Hi Kim, we appreciate you sharing this fantastic feedback. We'd love to continue to hear more updates on how your pug is doing. We're here and happy to help. Best regards, PetLabCo.®
Seth
Terrible terrible do not sign up for a reoccurring subscription. Their business model is to make it as hard as possible to cancel and customer support does not answer. Product is average at best. Do not shop here.
Response from PetLabCo.May 17, 2026
Hi Seth, we are sorry to hear about your experience and appreciate you sharing your feedback. In our investigation, it looks like you were able to cancel your subscription with our AI Agent, Zeeko, without any issue. We've sent you an email to follow up. We're always happy to help - we're available via phone, email, and chat. Best regards, PetLabCo.®
Curtis R.
Shipping the product far too often we cannot use it as fast as it ships.
Response from PetLabCo.May 16, 2026
Hi Curtis, thank you for taking the time to leave this feedback. We have sent you an email to further assist with this. We're always happy to help and are available via phone, email or chat. We hope to hear from you soon. Best regards, PetLabCo.®
Nancy V.
Don't want any more emails, texts
Response from PetLabCo.May 17, 2026
Hi Nancy, we appreciate your feedback. We will ensure your preferences are updated. We're here and happy to help should anything ever come up, we're available via phone, chat and email. Best regards, PetLabCo.®
