Michael
Bought the Introvert bag no personalization after ordering it
Bought the Introvert bag. It arrived without personalization. They say I didn't order it that way, my wife's name has an unusual spelling so I triple check anything that's going to have her name on it after decades of mistakes by various companies. I know I put her name in for the personalization. I don't know if they have a bug or what but it detracted from the gift.
Response from TheNoteBagsMar 29, 2025
Dear Michael, We're sincerely sorry for the disappointment regarding your order and the missing personalization. We understand how important personalized details are, especially for meaningful gifts, and we deeply regret this oversight. We'd appreciate the chance to make this right for you. Could you please contact us directly at [email protected] with your order details? We'll investigate further and ensure we find a solution that meets your expectations. Thank you for bringing this to our attention, and we look forward to assisting you promptly. Best regards, Elaine M. Founder of TheNoteBags




