TheNoteBags Reviews | Read Customer Reviews of thenotebags.com

TheNoteBags Reviews | Read Customer Reviews of thenotebags.com

TheNoteBags reviews

643 approved reviews, newest moderated first

Kourtnee P.
Dec 2, 2025
I love my tote bag and how much it…
I love my tote bag and how much it represents reading as such a huge part of who I am! The only thing I would change about my bag is the side width. The length and side to side width is great, but the sides from front side to back side is very slim which is making it difficult for me to fit in all the things I prefer to carry with me when I go out. Of course, this also means I’ll likely have to go back and buy another handbag soon so it works out for me in the end!
Response from TheNoteBagsDec 3, 2025
Thank you for your wonderful feedback, Kourtnee! We're thrilled that your tote bag represents such an important part of your identity as a reader. Your observation about the side width is valuable feedback for our product development team. We appreciate you sharing this detail, as it helps us understand how customers use our bags in daily life. We love your positive outlook about needing another handbag - we look forward to helping you find the perfect companion piece for your tote!
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Tonnie
Nov 30, 2025
I haven't received my handbag.
I haven't received my handbag.
Response from TheNoteBagsDec 1, 2025
Thank you for your feedback, Tonnie. We sincerely apologize that you haven't received your handbag. Please contact our customer service team at [email protected] immediately with your order number so we can track down your package and resolve this issue as quickly as possible. We're sorry for this frustrating experience and want to get this sorted out for you right away.
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Brad
Nov 24, 2025
A great product for the price
A great product for the price. Being able to individualize the bag was a huge selling point.
Response from TheNoteBagsNov 25, 2025
Thank you for your feedback, Brad! We're delighted that you found our pricing and product quality to be a great value. The personalization option is one of our favorite features too - it's what makes each piece uniquely yours. We appreciate you recognizing this as a key selling point. Thank you for taking the time to share your positive experience!
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Stephanie D.
Nov 24, 2025
My sister is going to LOVE it 📚❤️
I ordered this bag for my sister for Christmas. It’s so beautiful and I can’t wait to see her face when she opens it. She’s going to love it.
Response from TheNoteBagsNov 24, 2025
Thank you for your wonderful feedback, Stephanie! We're thrilled that you find the bag so beautiful. There's something special about knowing you've found the perfect gift, and we're honored to be part of your Christmas surprise for your sister. We hope her reaction is everything you're anticipating! Thank you for choosing TheNoteBags for such a meaningful gift!
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Stephanie McCaa H.
Nov 23, 2025
I love my bag
I love my bag! It’s beautiful and perfect for me!
Response from TheNoteBagsNov 23, 2025
Thank you, Stephanie! We're thrilled that your bag is perfect for you and that you love its beauty. Your satisfaction means everything to us. Thank you for taking the time to share your positive experience!
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Susan K.
Nov 19, 2025
Exceptional Place For Unique Totes
Everything was exceptional great. Love my bags and wallets. They well made and great quality. I get lots of compliments. I have put this TheNoteBags in as my favorite website. Can’t forget customer service/support is fabulous
Response from TheNoteBagsNov 20, 2025
Thank you for your exceptional feedback, Susan! We're thrilled that you love your bags and wallets and that they're getting so many compliments. Having TheNoteBags as one of your favorite websites is incredibly meaningful to us. Your appreciation of both our product quality and customer service validates our commitment to excellence in every aspect of our business. Thank you for being such an enthusiastic supporter of our unique collection for book lovers!
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Michelle M.
Nov 19, 2025
Buyers beware
Ordered a tote for my daughter's birthday. Finally came in three weeks later damaged. They shipped the tote in a bag. They were good at offering to send me a new one, but three weeks later still nothing. I emailed them again as to a tracking number and finally received that. Was told that it will be there in a week or two. When I looked, they had just shipped it two days after my inquiry. Was told that the email must have gone in my spam folder. I check that every couple days,. Nerdless to say, it was never sent. Plus their website doesn't show that these are made in China. They have a US address. Very disappointed.
Response from TheNoteBagsNov 19, 2025
Dear Michelle, We are truly sorry that the replacement did not arrive within the expected timeframe. I will work closely with our shipping team to make sure this is reviewed and corrected. We are based in both Hong Kong and the US, and depending on the item, the shipping and manufacturing location may differ to help us optimize costs while still ensuring quality for our customers. This information is listed in the FAQ section on our website. If there is anything more I can assist you with, please feel free to send the details to [email protected], and we will take care of it right away. Warm regards, Elaine M. Founder of TheNoteBags
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Anonymous
Nov 16, 2025
The ordering process was wonderful
The ordering process was wonderful. There were lots of choices. I thought the prices were reasonable, as well. The fist bags came quickly. I ordered 5 bags I had to wait for the next two, then my last one came today. All together it took 9 days for the complete delivery. That really wasn't too bad. I am very happy with my purchase. I would definely recommend your product.
Response from TheNoteBagsNov 18, 2025
Thank you for your detailed feedback! We're delighted that you found our ordering process wonderful with lots of appealing choices at reasonable prices. We appreciate your understanding about the staggered delivery of your 5 bags over 9 days. While we strive to ship orders together when possible, we're glad the total timeframe was acceptable for you. Your satisfaction with all your purchases and willingness to recommend our products mean a great deal to us. Thank you for choosing TheNoteBags for multiple bags!
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