gerry V.
Service was uncoordinated
Service was uncoordinated. Received calls for wrong deliveries. Company estimates for waiting time was much longer than initially relayed. Item ordered on the 25th...and still have not received as of 16th of following month.
Response from The Modern BackAug 18, 2020
The White Glove Delivery team had to be switched during transit and the new company contacted you on day #13, which is not unreasonable given the COVID issues nationwide. You agreed on a Monday assembly which was day #16. We are sorry this turnaround time did not meet your expectations.



