The Modern BackReviews of themodernback.com

Delivery and communication were on point!

Modern Back's service is excellent! Charles Allen and another tech carried the heavy boxes through our steep stairs to our bedroom. We really appreciate their hard work and service! Thank you!

We had a wonderful experience buying our chair. The young man was very knowledgeable, friendly and patient. We spent almost an hour just sitting in them trying to decide.

The young man that delivered the chair noticed that we were both in our 80's and,we said to just put it on he porch ! He said no he would bring it into the entrance way as we were to old to bring it in ourselves, He was so nice !

Our experience with The Modern Back was outstanding. The staff was able to help us select the perfect chair to fit our needs. The equipment arrived as scheduled and was in excellent condition. I was able to put it together myself and it worked perfectly right out of the three boxes. Now that we have had it for some time now our satisfaction continues to grow. I would recommend The Modern Back to anyone.

The Modern Back did a great job for me. I purchased 2 massage chairs. Both came in in great shape. They were easy to put together, they look good, and they both work well. The only reason I gave them 4 stars instead of 5 was that the chairs got sent to a wrong address at first, so it took a little longer to get them. However this did give me a chance to deal with their customer service department. They got on it right away, resolved the issue, and the chairs arrived shortly thereafter. I was very pleased.

Can't believe we got it so soon , only 8 days after purchase ! Our salesman , Dan , told us to expect a week or two for shipment from the warehouse then up to a week for delivery and set up . But yesterday we got a call that it was in and it could be delivered the next day ! Charles and James were prompt , efficient , and clean ! Not a piece of cardboard or plastic anywhere . Hubby's happy , I'm happy !

Amazing service with Dan Nissan. He was so amazing I’m up to three chairs for friends snd keep turning more leads over to Dan. He is willing to make less and get more customers and I tell friends on what to buy. I have three osaki mystro pro 4d v2 and one I robotic for long torso people like me Use Dan Nissan!