The Million RosesReviews of themillionroses.com

The quality of the product even if it was shipped for a long distance

This is the fourth time I've ordered from The million Roses 🌹 . I love the company, the customer service, the fast shipping ,the commutation, the product .Just EVERYTHING

I can’t remove the top and i didn’t receive my note in the box

I asked to cancel the order after 5 minutes of placing it, they refused.

Ordered the flower for special occasion, it had never shown up, emailed them with no reply, called them and it’s a faulty number. They replied finally after 4 days with no apology.

Dear The Million Roses Team, My husband and I have been loyal customers of The Million Roses, with numerous purchases over the years, including my most recent order in December. However, I’ve encountered some challenges with your exchange process that I hope can be resolved. When I initially reached out for an exchange, the process felt frustrating and impersonal. The request for pictures, while understandable, left me feeling as though my concerns weren’t trusted. After providing the requested images, the two options presented to me weren’t satisfactory. I then requested a return and a packing slip to proceed with the return process. Instead of a packing slip, I received another canned email repeating the same two options. As a returning customer who values your beautiful products, I would appreciate your support in making this process smoother. Please let me know how we can resolve this matter promptly and efficiently. Thank you for your attention to this issue. I look forward to hearing from you. Best regards,

Flowers did not get delivered the day I requested for my significant other’s birthday

It's for a lady who will be 100 years old. Its so beautiful done very classy. So happy ive brought it thank you