LampsterReviews of thelampster.com

I’ve been waiting for my lamp for over 5 years. They try to steam more money claiming shipping cost. But the are selling new lamps in their website with free shipping. They are thieves.

Huh. I was NOT part of Kickstarter, ordered it, and received it in about a month. I LOVE it, exactly what I was expecting and it’s an amazing piece of art as well. My only wish is for more accessories to make it truly one of a kind.

Ordered a Lampster as part of the original Kickstarter campaign. Then a long wait over 4 years with varying intervals between updates on status. Finally, after some renewed efforts, the lamp arrived Nov 2020 in time for Christmas. Having been with us for a couple of months, happy to confirm that it was worth the wait. The lamp is excellent, just as initially proposed, bright and well integrated into the app. Very stable if the body is weighted with some high density filler. Overall a great product - although so much better if it had arrived an awful lot sooner.

SCAM SCAM SCAM SCAM SCAM --- DO NOT ORDER FROM THIS COMPANY. I bought this product FOUR YEARS AGO on Indiegogo and have received NOTHING !!! STAY AWAY !!

I’m a Kickstarter backer and still waiting for my lamp to get delivered. I did even try to contact them for the great individual shipping option. What happened is that they didn’t reply anymore in the end and their last response is from Oct 2019. It was just a scam project after all.

DO NOT ORDER FROM THIS COMPANY! This company is a fraudulent rip off. I purchased 2 lamps in 2017, which were NEVER received and no refund was EVER received either. I reached out to this "company" several times over the past 3 years, and requested a refund several times in 2019. Every time I messaged I received a run around, with no resolution and no products ever received. Unfortunately when I reached out to paypal for help getting a refund it had already been way passed the 6month deadline to dispute. End result I am out several hundred dollars, I would not recommend anyone purchase from this company unless they enjoy throwing money away. Very disgusted. Lampster can refute this claim if they wish, however, I have all of the correspondence and transaction records that would make that very difficult

Backed their Lamp on Kickstarter (two lamps). Got one with extreme delay, and suddenly radio silence. After having sent them several requests for status I am told that the other colour is not available. I pick another, not available, then one more not available. Finally I get one they have, and now they really start excelling in bad customer service. ... I then receive an email where they charge extra shipment if I want to receive my lamp. I have already payed for shipment once, but now they want more. Do not do business with these guys - they will cheat you out of your money.

I have ordered a Lampster in January 2016 (5 years ago), and they haven't delivered anything. End of 2019, they removed my account and my order details from their website. When you contact the support, they always reply with canned/evasive responses. I have filed a case at ECC Belgium, but after investigation, it appears that their company has been created in the Delaware state (US) (even if it seems they are operating from Romania). So the only option is a class action in the US. FYI these guys have raised: 1 327 559 $ on Kickstarter 1 352 940 € on Indiegogo + the money from non-backers like me